Right now there are a few corporations in the travel world that aren't doing a very good job of looking after their customers but there's only one that's actually taken measures that will very obviously make their customers' lives worse...and all at a time where the very opposite is what's needed - meet United Airlines.
American Airlines was the first US legacy carrier to waive change fees for travel across its network and now that Delta and United have both caught up and issued their own change fee waivers I thought that I may be helpful to show what all three carriers are offering in one single post.
Savvy travelers are always looking to book the most comfortable cabins possible when planning their trips and with most domestic routes dominated by narrow-body abominations, the appearance of a wide-body aircraft on a domestic route is often a great chance to travel that route in considerably more comfort than normal and a great chance for flyers to try out an international premium cabin for a lot less than it would usually cost.
United's Boeing 787-10 Dreamliners all offer true Polaris Business Class seats and are mostly (possibly entirely) based at the airline's Newark hub and, in a recent schedule change, one such aircraft has been scheduled on a route that I didn't expect to see it operate.
One of the cheaper ways of trying out an international premium cabin product is to find a domestic route on which one of the big international airlines is using a widebody aircraft in full international configuration, and right now that what United has scheduled on one of its routes out of Denver.
These are tough times in Hong Kong and with the protests showing no real sign of dying down for good (and having dragged on for far longer than anyone had expected) the appetite for travel to the 'Special Administrative Region' has dropped significantly.
United Airlines has announced that fares for flights on its new regional Bombardier CRJ-550 aircraft will go on sale from 12 October 2019 for travel commencing 27 October 2019. The airline has also announced the first 15 routes on which the CRJ-550 will operate.
United Airlines has today announced that it is replacing Regional Premier Upgrades (RPUs) and Global Premier Upgrades (GPUs) with a new upgrade benefit called "PlusPoints". The new system shouldn't see any members disadvantaged and, instead, should add a bit more flexibility to how members can upgrade their flights.
United Airlines has pushed through a sizeable number of service, schedule and aircraft changes over the past few days and the net result of these changes is that some of the airline's routes will cease to offer true Polaris Business Class (some just for a short period of time) while some will see it added.
United’s Polaris Business Class cabin (the real cabin, not the fake one) is undoubtedly a considerably better Business Class product than the airline has offered in the past, but the rollout of the new product has been painfully slow. Fortunately, with the delivery of its new 787-10 aircraft and an improved refurbishment schedule, we’re starting to see United offer its best Business Class cabin on more and more routes, and the latest route to get Polaris Business Class is one out of Los Angeles.