United Airlines was the first of the major US airlines to announce that it would be eliminating change fees for most fares booked for travel within the United States, to/from Puerto Rico and to/from the US Virgin Islands but Delta and American Airlines quickly followed with their own announcements and, in American's case, its announcement went further than United's and now United has been forced to play catch-up.
Yesterday, United Airlines used social media to run a teaser trying to get customers (and potential customers) to guess what new routes the airline was set to announce today. If you didn't see that teaser or if you failed to guess the new routes, this latest announcement will tell you all you need to know - United Airlines will be flying five new international routes to Africa and India, as well as offering two new routes to Hawaii.
The British Airways Business Class sale has a number of great long-haul First & Business Class deals but if you're looking for a combination of great price and a great Business Class cabin to the West Coast, you'll be hard pushed to beat this one. United's Polaris Business Class is considerably better than BA's standard Club World and at £1,250 roundtrip from London, this West Coast deal is fantastic.
United Airlines has just announced its planned schedules for September and October and the airline has confirmed that when its routes are taken as a whole (i.e. international + domestic routes together), it is expecting to operate 34% of its full schedule in September and 40% of its full schedule in October. These figures are in comparison to the routes operated in the same months last year.
With the travel industry in a state of crisis, airlines are being forced to try and find new ways to persuade travelers to choose them over their competitors. So far we've mainly seen airlines playing the "who's aircraft are cleanest" game with airlines sometimes appearing to claim that they've found a new and better way to sterilize an aircraft every week. Now, however, we've seen United Airlines fire the first new salvo for a while - the airline claims it's elimination change fees permanently.
Delta and United currently operate two weekly flights each between the United States and Shanghai with both airlines routing their operations through Seoul Incheon Airport. An agreement announced yesterday between the United States and China to increase the number of flights between the two counties from four to eight will now see both carriers doubling the number of flights they offer to Shanghai.
United Airlines has announced that it is now asking all passengers to complete a health self-assessment during the check-in process as part of its "CleanPlus" approach to customer safety....but I'm struggling to see the point if it. Can anyone help?
Towards the end of last month, United Airlines announced that it was planning to raise $1.1 billion from a public stock offering to go alongside the $5.0 billion the airline has received from the US government and now the airline is heading back to the markets to raise yet more cash. This time it's cash that it needs to pay down an existing loan.
It was just last week that United Airlines revealed that it was receiving a $5 billion bailout from the US government with around $3.5 billion of that bailout coming as a government grant which will never have to be repaid. Apparently that wasn't enough as the airline has now announced that it's now raising over a billion dollars in cash from a public offering of common stock.
Right now there are a few corporations in the travel world that aren't doing a very good job of looking after their customers but there's only one that's actually taken measures that will very obviously make their customers' lives worse...and all at a time where the very opposite is what's needed - meet United Airlines.