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United Airlines has said that it is undertaking “the largest overhaul since 2016” of United Polaris Business Class. Sadly, this only appears to refer to the amenities offered in the Lounges and in its Business Class cabins and doesn’t refer to a much needed return to what Polaris was like when it was first rolled out.
The Therabody products
United says that its Business Class flyers will encounter new Therabody products before they’re anywhere near the Business Class cabin they’re flying in with Therabody’s Reset Suites set to be offered at all Polaris Lounges starting this fall.
The New York/Newark and San Francisco lounges will offer the Reset Suites from later this month and Chicago, Houston, Los Angeles and Washington Dulles will follow from there (no specific dates have been given).
The plan is for every lounge to offer at least one semi-private room equipped with “Therabody wellness technology” which, amongst other things, will include one Therabody Lounger which, we’re told, combines sound and vibration therapy for full body relaxation.
Other amenities that will be available from the lounge staff will include the Theragun (see here), RecoveryAir JetBoots (which, for a RRP of $799, apparently, “support circulation, lymphatic drainage and muscle recovery and aid in decreased swelling and stiffness”), and SmartGoggles (which somehow make “customers feel more relaxed” – see here)
The United Polaris lounge restrooms and showers will also offer TheraFace skin and body care products.
Once onboard, Business Class flyers are already seeing a new amenity kit that offers “exclusive TheraFace skincare products that are designed to help passengers feel refreshed upon landing”.
More specifically, the new Business Class amenity kit is “a reusable belt bag made with recycled plastic” and containing the following products:
- TheraFace eye serum
- TheraFace face spray
- TheraFace cleansing towelette
- A bamboo toothbrush
- Toothpaste
- Eye mask
- Ear plugs
- Socks
- A pen
Lastly, any flyers who just can’t get enough of United’s “Thera-goodness” (my word, not the airline’s) will be able to access free wellness videos onboard from Therabody’s team of experts. The videos are said to be tailored for passengers “looking to incorporate simple, effective wellness practices into their trip, like movement, breathwork and guided meditations that support relaxation and sleep”.
Refreshed bedding from Saks 5th Av
United says that Polaris Business Class is getting new, “refreshed”, bedding from Saks 5th Avenue.
What the airline really means is that the bedding that’s on offer right now is being swapped out for bedding with a different design and (cue drum roll) that a “limited-edition” day blanket will be available too.
As far as I can tell, the large pillow, the duvet and the cool gel pillow are all remaining but may have a new design (which may or may not be an obvious change – United hasn’t provided any images).
The limited-edition day blanket will feature “a pattern by fashion designer Claude Kameni”, is made from 100% recycled plastic and will only be available “through early 2024”.
There’s really not much here to get excited about.
Bottom line
United Airlines appears to have persuaded Therabody to equip it’s Polaris lounges with some monstrously overpriced equipment, to supply it’s amenity kits with some toiletries, and to supply its IFE system with a few videos that I suspect 95% of all flyers won’t even know are available (and of the 5% that do, only 1% will actually watch them).
Also, flyers may or may not notice a new design coming to the Saks 5th Avenue bedding in the Business Class cabins.
That’s it!
