British Airways Upgrades Its Online Help Center
British Airways has just launched a new section to its website which has been designed to assist passengers at times when things don't quite go to plan.
According to the airline, BA.com/helpme has been introduced to help customers change bookings and find out what their consumer rights are during times of delays and cancellations.
Singapore Airlines Confirms Lie-Flat Business Class On Its SilkAir Fleet
Singapore Airlines has today confirmed that SilkAir, its regional carrier, will be upgrading the Business Class cabin on its 737 aircraft with true lie-flat seats from Thompson Aero.
From May 2020 Singapore Airlines will be fitting the Thompson Aero Vantage seats to its 737 MAX 8 aircraft as well as to its 737-800 fleet.
American Adds Yet More Miserable Transcon Flights Out Of Los Angeles
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Emirates Adds A380 Service To Boston In Winter 2019/2020
Emirates first flew is A380 to Boston as a one-off flight in summer 2017 but we had to wait until mid-January 2019 before the airline announced seasonal A380 service between Dubai and Boston during the 2019 summer season.
Is British Airways Cutting Things A Little Close With One Of Its Routes?
I've only recently moved over to the British Airways Executive Club from American Airlines but I've been flying one or two British Airways short-haul routes for more years that I care to remember and, on one of these routes, I've just realised that passengers may be at a greater risk of finding themselves stranded overnight than they realise.
Air France Opens A “Beauty Treatment Centre” At New York JFK
Back in December Air France unveiled its refurbished dining facility at is lounge in New York JFK Terminal one and it promised more upgrades to come in February this year.
True to its word Air France has just opened its new beauty treatment centre (I'm going to call it a spa from now on) at its JFK T1 lounge in conjunction with skincare specialist la Prairie.
Review: American Airlines 777-300ER Premium Economy (Daytime Flight)
Now that all three legacy US carriers offer a Premium Economy cabin on their transatlantic routes and airlines like British Airways, Norwegian, Air France, Virgin Atlantic, Iberia and Lufthansa offer Premium Economy too, I figured it would be helpful to start reviewing a few of these cabins to see what they offer.
Can You Earn AAdvantage Miles & Elite Credits On Royal Jordanian’s New Etihad Codeshares
Etihad and Royal Jordanian have just announced a new codeshare partnership which will see the airlines place their respective codes on select routes out of Amman and Abu Dhabi. With Royal Jordanian being a member of the oneworld alliance a reader has written in to ask if he can earn American Airlines miles and credit towards elite status if he books an Etihad flight though Royal Jordanian.
Radisson: 2 Properties To Book & 1 Property Not To Book Before 1 March 2019
Radisson has recently announced that it will be changing the number of points that 140 of its hotels charge for an award night from 1 March 2019. This means that there's a little over 3 weeks left in which to lock the lower rates at the 84 properties which will be going up in price and a little over 3 weeks before 56 properties will become a better deal.
Here’s How Emirates Is Celebrating Valentine’s Day
My feelings about Valentine's day are not suitable for publication in a blog that tries to avoid using profanities and language unbecoming of a civil human being but, as I'm sure there will be a lot of people flying in Emirates aircraft on and around February 14th, I though I'd share what you can expect from the airline around the ultimate Hallmark holiday.
American Airlines Unveils Its New Amenity Kits For 2019
American Airlines has just unveiled its latest amenity kits and, although no specific release date has been provided in the press release, the airline says they'll appear onboard in "mid-February".
Big United Airlines News: 1,600+ New Premium Seats Coming Across The Fleet
United Airlines has announced that it plans to add more than 1,600 Polaris Business Class and "United First" seats to approximately 250 international and domestic aircraft.
As well as adding extra premium cabin seats to its mainline fleet United has confirmed that it will be adding the 2-cabin Bombardier CRJ 550 aircraft to "key regional routes" in a push to offer customers "more legroom, storage and amenities than any other 50seat regional aircraft operating today".
UK Regulator Clamps Down On Online Travel Agency Practices
One of the best things about using the UK version of an online travel agency's (OTA) website is that it shows you the actual cost of your stay upfront when searching for hotels . The prices shown include any taxes payable and, usually, any resort fess are reasonably obvious too...but the OTAs are still coming under pressure from the UK's competition watchdog.
United Airlines Has Confirmed 3 New Domestic Clubs Will Open In 2019
United Airlines has just opened its latest "United Club" at Ft. Lauderdale Hollywood International airport and the airline has used the opening to confirm that a further 3 new domestic clubs will open around the country in 2019.
Marriott has Opened A New Hotel In Dubai: W Dubai – The Palm (And I Hate It Already)
Marriott has announced the official opening of the W Dubai - The Palm located on Palm Jumeirah. The new property is being marketed as a "W Escape" which Marriott describes as "W brand’s playful spin on the traditional resort experience".
British Airways Reduces Economy Class Baggage Allowance To Brazil
This is more of a note rather than a full-on blog article just to warn flyers that British Airways has changed the baggage allowance afforded to travelers flying in Economy Class to/from Brazil.
Delta Expands Its Meal Pre-Selection Option To Most Domestic Mainline Flights
Delta first introduced pre-select meals back in March 2018 on in select Delta One cabins departing from Atlanta and New York JFK. In December last year the airline announced that it was expanding the pre-select option globally as well as offering it on long-haul domestic routes where Delta One is offered. Now Delta is going a step further.
Hartford Gets The First Aer Lingus A321LR Service From July
We've known for a few months that the first transatlantic routes to be served by the Aer Lingus A321LR will be Minneapolis/St Paul, Hartford and Montreal but, up until now, we've only had a rough idea of when these routes will see the new aircraft. Now we have the first route confirmed.
Air France Is Now Flying Its New A330 Business Class Cabin (Premium Economy & Economy Are Refurbished Too)
An Air France Airbus A330-200 aircraft took off from Paris-Charles de Gaulle on its route to Accra yesterday and, ordinarily, this would really classify as "news"...but this aircraft was a little different. This particular Air France A330 is the first of 15 such aircraft to feature the airline's new A330 Business Class cabin as well as refurbished Premium Economy and Economy Cabins.
Review: Qatar Airways A350-900 Business Class (Non-Qsuite Overnight Flight)
The A350 was the last wide-body aircraft that Qatar Airways operates that I hadn’t had a chance to try out (either in the -900 or -1000 guise) so it didn’t require much deliberation for me to book a fantastic Business Class fare that included a couple of segments on the Qatar Airways A350-900.
I Have Lifetime Status With Marriott But I May Defect To Hilton
I have been a Marriott loyalist for as long as I can remember and I recently earned the highest level of lifetime status that Marriott has on offer....but I'm seriously considering a move across to Hilton.
The Citi Prestige Card Is Open For New Applications – Here’s What You Need To Know
The Citi Prestige Card has been closed to new applicants for quite some time and, while the card has remained unavailable, Citi has been making some serious changes to the Prestige's offering so this isn't the Citi Prestige Card of old.
On 31 January 2019 (yesterday) Citi reopened the Prestige card to new applicants and, at the same time, launched a 50,000 point sign-up bonus to attract new customers.....but what exactly does the revamped Citi Prestige Card offer?
British Airways Unveils Its 100th Birthday Commercial
You may have noticed a number of 6 second teaser videos that British Airways has been posting on social media recently and you may have wondered what they were all about.
Some seemed to think that BA was going to unveil its new Business Class seat today while others speculated that the airline was going to announce a new route, more new aircraft or even changes to the British Airways Executive Club (that was always a very, very long shot).
Air Italy Closes Reservations On Its Chicago Route – Is The Airline In Trouble Already?
Air Italy is the second largest commercial airline in Italy and was established in its current form in February 2018 when the original Air Italy merged with Meridiana.
The airline is probably best known (to readers of this blog) for being part-owned by Qatar Airways and for announcing aggressive expansion in a number of markets.
Air France Announces New First Class Meals For 1Q 2019
It's a busy time of year for airline catering departments as new menus and meals are launched in an attempt to keep passengers happy for another few months.
Last week we had Air France announcing the latest creations from its Michelin-starred chefs for the first few months of the year, yesterday Cathay Pacific announced its new meals across all long-haul cabins and now we have Air France back again to let us know about the creations we can expect in its First Class "La Première" cabin.
American Adds Apple Music Onboard Select Domestic Flights
A little earlier I wrote about United Airlines announcing the addition of live TV to over 200 of its aircraft and now we have American Airlines announcing that it will soon be offering access to Apple Music on select domestic flights.
United Now Offers Free Live TV On Its 737 Fleet
United Airlines has just announced that, effective immediately, over 100 channels of live TV are now free to view on over 200 of its Boeing 737 aircraft.
American Airlines Will Retire All Its Non Lie-Flat 757s This Year
Part of the significant fleet overhaul that American Airlines embarked upon shortly before Doug Parker and friends took charge saw a number of the airline's Boeing 757 aircraft refitted with a modern lie-flat premium cabin.
Of the 34 Boeing 757s that American Airlines still has operating 24 were refitted with the same Business Class seats as are found on the airlines' popular A321 transcon services between the coasts.
Aer Lingus’ New A321LR Business Class Seats Confirmed
Aer Lingus is becoming an increasingly more important transatlantic carrier as it expands its routes, updates its aircraft & cabins and eventually joins the oneworld alliance.
The airline recently announced a big rebranding which will see its aircraft in a new livery and its crews in new uniforms but the more interesting recent development (for passengers) was the announcement that Aer Lingus would offer lie-flat Business Class seats on select short-haul routes.
Grrrrr….British Airways…..
As I've noted before, the way British Airways manages its Club Europe (short-haul Business Class) cabin can cause issues for those of us who like to select Economy Class exit row seats at the time of booking and, although I'm aware of this issue and can therefore do my best to mitigate against its consequences, my recent experience has still left me annoyed.
A New Park Hyatt For Los Angeles As Hyatt Announces 40 New West Coast Properties
Hyatt has always offered a pretty compelling loyalty program even if it has made qualifying for its top-tier status a monumental challenge for those of us who aren't road warriors.
The problem with Hyatt has always been that its relatively small footprint makes it incredibly difficult to be loyal to the program as, in many locations, there simply isn't a Hyatt property at which to stay.
Cathay Pacific Has Rolled Out New Food Options Across All Cabins
Last week we saw Air France roll out new Business Class meals from its stable of Michelin-starred chefs and now Cathay Pacific has announced a refresh of the meals it offers across all cabins.
Cathay Pacific Opens A Yoga & Meditation Space At The Pier In Hong Kong
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Qantas Dreams Of New Onboard Amenities For Ultra Long-Haul Services
Research from the University of Sydney helped influence a number of decisions Qantas took with regards its longest flight (from what food to serve onboard to the facilities offered especially for its ultra long-haul flyers in its new Perth Transit lounge) and now the airline is considering more innovative ideas ahead of its plan to launch even longer flights from the Australian East Coast.
Air France Unveils Its Michelin-Starred Chef’s Business Class Dishes For 1Q 2019
Air France is one of the few airlines that regularly updates us on what it's offering customers onboard. Most airlines rotate their menus reasonably frequently (especially in premium cabins) but I can't think of another airline that's as keen to share what it serves onboard as Air France - I take that as a good thing.
American Airlines Premium Economy Awards Are Here – This Is What You Need To Know
It has been a long time coming considering how many months we have been able to book Premium Economy cash fares but American Airlines has finally got around to publishing its Premium Economy award charts.
When Two Free Nights Will Cost You More Than One Free Night At The Same Property
Friends of ours will be visiting Los Angeles in December and they asked if I would give them some advice on booking their trip and help them out with their accommodation. Naturally I said yes and I started exploring a few options on their behalf....but things didn't quite turn out as I expected them to turn out.
IHG Confirms A Big Expansion Of Its Kimpton Brand
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The Time When Having Good Airline Status Really Paid Off
I had only been back home in LA for a few days before it was time to fly out again and make the journey back across the Atlantic that I seem to do so very often.
On this occasion I was routing via Dallas as I was using up my last American Airlines systemwide upgrade from last year and the only upgrade availability at the time of booking had been on the Dallas - London sector.
I wasn't prepared to go on the upgrade waitlist for the non-stop flights to London out of Los Angeles as, since American changed the way it treats upgrade priority, I felt my chances of seeing the upgrade clear were slim and my systemwide upgrade would go to waste.
Confirmed: This Is The New Turkish Airlines Business Class Seat
We've had rumors and leaks for quite a few months now but we now finally have confirmation of what Turkish Airlines' new long-haul Business Class seat will look like....and it's what we've been expecting for some time.
Review: Aviator Lounge Stockholm Arlanda Terminal 5 Non-Schengen (Priority Pass & Qatar Airways)
I passed though Stockholm on one of my Qatar Airways trips not too long ago and with various airlines currently offering some great Business Class fares out of Stockholm (and other Nordic cities) I thought it was time that I posted a review of the Aviator Lounge in the non-schengen area of Stockholm Arlanda Terminal 5.
Selecting Airline Seats Is About More Than Just Avoiding Galleys, Bassinets & Lavatories
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Does Anyone Else Think This PR Request Is Weird?
At the beginning of December I published a post in which I called out a number of hotels in Miami for the resort fees they add to their nightly rates and for the less-than-obvious way in which some of these fees are displayed. In the post I pointed out that the W South Beach doesn't make any mention of resort fees on its homepage or on its rates page, the rate details page doesn't mention them either and neither does the "cost summary" page.....but the hotel charges resort fees of $35/night.
Delta & JetBlue Announce Extra Flights To/From Atlanta For Super Bowl LIII
Over the weekend the LA Rams and the New England Patriots won their respective championship games to seal their places at Super Bowl LIII which is due to be played in Atlanta on 3 February.
British Airways Is Going Retro – Select Aircraft Will Get Historic Liveries From February
As part of its 100th birthday celebrations British Airways will be repainting a number of its aircraft in liveries from days gone by and the first such aircraft will make an appearance on 18 February 2019.
Introduction: Europe – Singapore In Business Class – What I Booked, Paid & Earned
Whenever possible I like to write an introduction to the trips I take to give readers an idea of how much things cost, how I book my trips and when I use points and when I choose to use cash. The point of this is to hopefully show just how doable these trips are and how, with a little bit of planning and a little bit of flexibility, these are trip that a lot of people can book.
Emirates Is Reducing Baggage Allowances On Select Fares
From 4 February 2019 Emirates is lowering the baggage allowances on select Economy Class fares across its entire network. The changes only kick in for bookings made from 4 February onwards so existing reservations remain unaffected...but this is still a pretty negative move by Emirates.
Amex Imposes New Centurion Lounge Restrictions For Platinum Card Holders
American Express Centurion lounges were a breath of fresh air when they first appeared on the scene earlier this decade but their lustre has dulled over the past few years as airline lounges have improved and overcrowding at Centurion Lounges has become a serious problem.
Over the past few years Amex has been forced to address the overcrowding in its popular Centurion Lounges as some lounges (like the one in Miami) were turning into a bit of a joke - I couldn't find a seat in the Miami lounge on 3 of my last 4 visits so have been avoiding it for the past year.
Air France Launches New Amenity Kits & A New A La Carte Menu
Air France has launched a set of limited edition amenity kits to celebrate its 85th anniversary and has announced a new a la carte dining menu for Economy and Premium economy passengers who are happy to pay a little extra to swap out the meals offered as part of their fare.
United Will Start Adding True Polaris Business Class To Its Dreamliners This Year
United has finally been making some headway with the rollout of its Polaris Business Class product over the past 12 months as it took delivery of aircraft featuring the new cabins, refitted a number of existing aircraft with the new Polaris seat and finally got its lounge program back on track too (the LAX lounge opened last week). The problem is that a lot of United's long-haul fleet still doesn't offer the real Polaris Business Class product and, because of the deceptive way the airline names its Business Class cabins, this fact isn't alway obvious to the infrequent traveler.
Aer Lingus Has Officially Revealed Its New Livery
There have been a few leaks across the internet recently but now Aer Lingus has officially revealed the results of its rebranding including a new livery for its aircraft. The rebranding will continue later in the year when new uniforms are unveiled.
British Airways Unveils Changes To World Traveller Plus (Premium Economy)
British Airways has been updating the World Traveller Plus (Premium Economy) cabins in a number of its aircraft since the middle of 2018 and now the airline has revealed how it plans to refresh the soft product it offers to its Premium Economy passengers.
Silvercar Will Now Rent You An Audi Q7 SUV
I've used Silvercar once in my life and I loved the experience. It was probably one of the best rental experiences of my life but, because I'm a cheap when it comes to car rentals, I have never been back for more.
The truth is that I don't rent cars domestically all that often and, when I do actually have to rent a vehicle, I'm usually either renting in locations where Silvercar doesn't have a presence (Hawaii) or I have the luxury of booking so far in advance that Silvercar cannot compete with the rates I'm locking in (especially as I don't really ever need a "nice car"...it just needs to work).
TAP Air Portugal Will Fly Its A321 LR To Washington D.C.
Yesterday I wrote about TAP Air Portugal scheduling its soon-to-be-delivered Airbus A321neo LR on its Porto - Newark route from June this year and now the airline has added its new aircraft to another of its East Coast destinations - this time it's Washington D.C.
Marriott Unveils Its New Loyalty Program Name – Marriott Bonvoy
It's been a poorly kept secret for some time (although a lot of us hoped it wasn't true) and today Marriott has announced that it will be renaming its new loyalty program "Marriott Bonvoy" from 13 February 2019.
Korean Air Adds Fees For Award & Upgrade Cancellations
Back in December Korean Air responded to an increase in the number of passengers cancelling fares at the very last minute (sometimes when already on the departing aircraft) by increasing the penalties for cancelling a ticket once in an airport's departure area.
Now the airline has gone a step further by adding penalties for award ticket and upgrade cancellations which occur within three months of departure.
ANA Is Trialling Driverless Buses At Tokyo Haneda
I'm still not sure I like the idea of driverless vehicles on our roads as I'm not convinced we're even close to developing the technology required for them to co-exist happily with everyday traffic and pedestrians. However, when it comes to heavily controlled areas I have fewer reservations and that's why I was interested to read that ANA has embarked on the second stage of testing for its autonomous, driverless bus at Tokyo's Haneda airport.
Has The Personal American Express Gold Card Been Pulled? (Probably Not)
Last week I wrote a note to remind myself to write a post about why I genuinely don't like the new American Express Gold card and, at the same time, I bookmarked the Gold Card webpage to make sure I had quick access to the card's details should I need them.
I've just attempted to access that bookmarked webpage and all I now see is this error message
Finnair Adds new Seasonal Routes To Japan & The Caribbean
Finnair has announced that it will be adding two new routes to its winter schedule for 2019/20 and, although the frequencies on the routes aren't exactly impressive, the fact that this is an airline known for the occasional great deal means that they should prove popular with oneworld flyers.
TAP Air Portugal Increases Flights To New York With Its A321LR
In its latest operations update TAP Air Portugal has scheduled its new Airbus A321neo LR to operate on its Porto - Newark route from Summer 2019 and, at the same time, the airline will increase frequencies on this route too.
Sometimes I really don’t like spending my miles & points (this may be bad)
I view my miles & points balances as just another set of currencies I have at my disposal to pay for trips. I don't view them in quite the same way as I view cash (cash is clearly a lot more versatile and less prone to devaluation) but, because of the time and effort I put in to building up my miles and points balances, I'm anything but flippant when it comes to using them....and here's where I encounter a contradiction.
You Can Now Use TSA PreCheck At LAX’s Tom Bradley International Terminal….But When Did This Happen?
I fly in and out of LA quite a bit but most of my recent flying has been centered around Terminal 4 so I haven't flown out of airport's "international terminal" for a few months. That's the only explanation I have for how I've managed to miss the news that the Tom Bradley Terminal now offers a TSA PreCheck facility.
Reminder: AAdvantage Award Chart Changes Kicking In From 16 January
Back at the beginning of December American Airlines announced a number of changes to its award charts that will be kicking in for bookings from 16 January 2019.
The changes that are being introduced introducing center around Canada and Hawaii and, while the news for Hawaii isn't good the news for Canada is mixed.
Good News: Emirates Adds Seasonal A380 Service To Boston
Last summer Emirates flew an A380 to Boston as a one-off exercise and left many people wondering if this was a sign of things to come. Since then the Dubai - Boston route has continued to be served by an Emirates 777-300ER and there's been no further news surrounding the A380....until now.
United Unveils Its New Polaris Business Class Lounge In Los Angeles
United Airlines will be opening the doors to its new Polaris Business Class lounge in Los Angeles on 12 January 2019 (tomorrow) and the airline has unveiled the first images of what the facility looks like inside.
Radisson Opens Two New Hotels In Abu Dhabi…And They’re Worth A Look
Radisson and its loyalty don't get much love from a lot of us because, frankly, the hotelier's offerings here in the US are at best mediocre and more often than not a grave disappointment. Quite simply there are usually better places to stay for the same outlay.
However, outside the US things aren't the same and Radisson has a number of properties that are well worth checking out....especially if you're traveling in Europe.
Award Wallet Saved Me $250…And Quite A Bit Of Embarrassment
As you have probably noticed, I write about miles & points quite a bit and, despite the fact that I have a large number of credit cards and loyalty program accounts (31 at the last count), I like to think that I'm good at keeping on top of my accounts, tracking spending and earnings and generally knowing where I stand at any given moment in time.
Hyatt Is Offering Bounties Of Up To $4,000 If You Can Hack Its Websites
Cyber crime is a thing we have to live with nowadays and announcements of major hacks seem to be getting more commonplace.
The Equifax hack was probably the most publicised hack from the past 18 months but the recent admission by Marriott that details of up to 383 million guests were compromised makes the hotelier the victim of one of the largest hacks so far....and things won't stop there.
Qatar Airways Is Selling Access To Its Exclusive Al Safwa First Class Lounge
The Al Safwa First Class lounge is one of the few oneworld First Class lounges where a top-tier Emerald status card won't get you in. Up until now travelers wanting to access the exclusive First Class facility have had to present a boarding pass for a First Class Qatar Airways flight at the reception desk or settle for the Al Mourjan Business Class lounge....but apparently not any more.
Air France Is Launching A New Healthy Menu On Its Long-Haul Flights
From tomorrow, 9 January 2019, Air France is launching a new premium a la carte menu called "healthy" (I hope they didn't pay anyone to come up with that name!) and, according to the airline, it will offer a "light and balanced" option "inviting customers to enjoy fresh, gourmet products on board a long-haul flight".
Temporary Changes Coming To Delta’s Complimentary Comfort+ Upgrades (Select Routes Only)
Delta has posted a Medallion Member update in which it has announced that automatic upgrades from its Main Cabin to Delta Comfort+ will not be available on select routes from later this year.
A New Delta Sky Club Opens In Phoenix Today – Here’s What It Looks Like
Delta has announced that its new Sky Club at Phoenix Sky Harbor airport opens today (8 January 2019) and the airline is keen to highlight 5 features that it says flyers should be looking forward to at its new facility.
There’s no one correct way to use your airline miles
I love the miles and points hobby because it has allowed me to visit places I may not have otherwise visited, allowed me to stay at properties I would not otherwise have been able to afford and to travel around the world in a level of comfort I could only have dreamed about just a decade ago...but there are negative aspects to the hobby as well.
Do You Know About Kimpton’s Last Minute Deals?
One of the things I love most about writing this blog is that the research I have to do means that I'm constantly learning new things about the travel industry and constantly discovering ways I can save cash when I travel.
While I'm a big fan of making airline bookings way in advance I'm beginning to hold off from making any hotel/accommodation bookings until much closer to my actual trips - I'm finding that I'm getting better deals that way and, by delaying the reservations I make, I'm finding myself in a better position to make the most of any hotel promotions that come around.
Marriott Updates Guests On Its Massive Security Breach…And The News Isn’t Great
At the end of November 2018 Marriott announced that, earlier in the month, it had called in security experts after its systems had detected an unauthorised attempt to access one of its databases.
The subsequent investigation suggested that there had been a security breach in the Starwood database since 2014 (no, that's not a typo) and that the personal and private details of up to 500 million guests had been compromised.
Singapore Airlines Devalues KrisFlyer Award Charts & Makes Other Changes Too
Starting in January 2019 Singapore Airlines is introducing a number of changes to its KrisFlyer Program. Mostly the changes can only be categorised as negative (bad news if you hold a significant number of KrisFlyer Miles) but there are a couple of small pieces of good news too so it's not all gloom and doom this early in 2019.
You Can Now Get Airport-Specific Deals Through Priority Pass
Priority Pass is the world’s largest independent airport lounge program that gives members access to a network of over 1,200 airport lounges worldwide for a fee. Now the lounge program has introduced Priority Pass Offers which it says will add "a new dimension to your membership".
The UK High Court Forces A Virgin Atlantic Pilots Union To Cancel Its Christmas Strike
Here's a bit of good news for Virgin Atlantic flyers this holiday season - your travels should now be free from industrial action and, all things remaining the same, Virgin's flights should be operating as normal for the next few weeks.
Delta Is Complaining About Qatar Airways Again (And No One Is Surprised)
It's not all that difficult to dislike the three legacy US airlines based purely on how they treat their customers but it's their truly abhorrent hypocrisy that annoys me most....and Delta really leads the way on that front.
Emirates Has Opened A New First/Business Class Lounge In Rome
Emirates has announced the opening of its new lounge at Rome's Fiumicino airport and, thanks to the images supplied by the airline, we can now get a glimpse inside the new facility.
Singapore Airlines Adds More First Class Suites To London (And More Business Class Too)
As it did in 2018, for summer 2019 Singapore Airlines will be replacing one of the two 777s which it currently operates between Singapore and London with an A380 and the A380 that it will be employing comes with the older-style suites.
London Gatwick Airport Closed By A Drone – Sabotage Suspected
London's Gatwick Airport is currently closed and is expected to remain closed until at least 10:00(UK)/05:00(ET) because of a drone incursion that has been going on for over 12 hours.
Flying Air France Out Of Paris CDG? You Can Now Check Your Bags In Town (For A Fee)
Air France has partnered with the French national train operator to offer passengers departing Paris Charles de Gaulle the opportunity to check their bags at a central Paris railway station on the day of their flight.
Good News & Bad News From Hyatt – Globalist Requalification Just Got Harder But New Rewards Are Coming Too
Just as IHG appears to be doing with its Ambassador program now we have Hyatt adding benefits to the World of Hyatt program with one hand while seemingly unable to resist the urge to make things a little worse with the other.
American Airlines Schedules More Transcon 737 MAX 8 Routes Out Of Miami (Avoid If Possible)
The Economy Class cabin on the new American Airlines Boeing 737 MAX 8 aircraft have been described as "the most miserable experience in the world" by one of the airline's own pilots and, if you're a Miami-based flyer, you're going to find it increasingly more difficult to avoid these aircraft if you choose to fly with American.
Bad News: It Looks Like InterContinental Ambassador Changes Are Worse Than Expected
Last week I wrote about some changes that are rumored to be coming to the benefits offered by the InterContinental Ambassador and Royal Ambassador programs and, by and large, the changes were considered a net positive by most people....but we may have been too quick to judge.
Hyatt Adds A New Property In Barcelona (And You Can Book It Now)
One of the biggest issues a lot of miles & points fans have with Hyatt is that it doesn't exactly have a large footprint of properties across the world. This makes it hard to be loyal to the chain (and earn status) and it means that World of Hyatt points are harder to use than the currencies issued by the other major hoteliers....but Hyatt is trying to do something about this.
Aer Lingus Will Offer Lie-Flat Business Class Seats On Select Short-Haul Flights
The Irish Times has reported that as a result of the new aircraft Aer Lingus will be receiving next year the airline will offer a Business Class cabin on a few of its short-haul routes to Europe...but there's a twist.
American Airlines Downsizes Its Dallas – Buenos Aires Route For Summer 2019
It's always a good idea to pay attention to airline schedule changes if you have one or more flights booked a few months ahead as some of the changes we see can make a significant difference to your flight.
The closer you are to your departure date the less likely an airline is to change the aircraft it's employing (unless a mechanical fault or a weather front intervene) but when you have flights booked over six months out the seat/cabin you reserved at the time of booking may look a lot different when it actually comes time to fly.
Los Angeles Cracks Down On AirBnB – Good News For Renters, Bad News For Travelers
Santa Monica essentially banned residents from renting out their properties via AirBnB over a year ago (AirBnB lost an appeal earlier this year), the City of West Hollywood followed suit in the first half of 2018 and now the City of Los Angeles (covering by far the biggest area of the three) has announced new rules to curb the rapid growth of AirBnB within its borders.
KLM Has Opened The First Part Of Its New Crown Lounge In Amsterdam
If you travel with SkyTeam into and out of Europe with any kind of frequency there's a good chance that you spend quite a bit of time at Amsterdam's Schiphol airport. Amsterdam is one of SkyTeam's major connecting hubs so the news that KLM is starting to open up its new Crowne Lounge at Schiphol will be music to the ears of a lot of flyers...and that fact that the lounge looks good will be a bonus.
This Is Why Service On American Airlines Won’t Get Better
The Chicago Business Journal has reported that American Airlines is adding 'service analysts' to some of its flights as the airline desperately tries to find ways to get flight attendants to offer customers a reasonable level of service. Unsurprisingly, some within the flight attendant pool are less than happy about this.
American Airlines Is Adding 18 New Routes & More Flights To Europe In 2019
Yesterday we heard United Airlines tell us all about the extra flying it will be doing from San Francisco next year and today we have American Airlines telling us how it will be expanding in 2019 too...but prepare to be disappointed.
If you thought that United had overhyped its new routes from San Francisco before the official announcement yesterday you're probably going to be equally disappointed when you see the "18 new routes" American Airlines has announced today
Malaysia Airlines’ Cabin Rebranding May Be Good News For Oneworld Mileage Earning
It's not often that you hear of an airline removing its First Class product from sale without changing the cabin layouts onboard its aircraft but that's exactly what Malaysia Airline has just done.
As of yesterday Malaysia Airlines will no longer sell passengers a "First Class" fare but, as it also has no plans to strip out its existing First Class seating, it is now selling the old First Class seats as "Business Suites".
British Airways Is Relaxing Lounge Access Rules Over The Holidays (For Some)
Over recent years British Airways has taken to relaxing its lounge entrance criteria during times when business travel is slower and when families are more likely to be traveling together.
For a period during this past summer British Airways relaxed its entry rules at its Heathrow lounges to allow its Gold status holders to bring at least two guests into its Business Class lounges
United Airlines Announces HUGE Expansion Out Of San Francisco
United Airlines has just announced that it plans to grow its services out of San Francisco quite dramatically in 2019. The airline is calling this move its "largest ever international network expansion" and when you see the routes being added you'll see why.
Some Virgin Atlantic Pilots Are Planning To Strike Over The Holidays
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Delta & SkyTeam Significantly Expand Operations Out Of Boston
Delta and its SkyTeam partners have announced a significant increase in their services to/from Boston for 2019 and, coming on top of Delta's other increased Boston services over the past two years (a new Las Vegas service and new services to Nashville, San Francisco, Jamaica) this puts Delta in a very strong position in Boston.
Air France Unveils Its Refurbished Dining Area At New York JFK
Yesterday, 11 December 2018, Air France unveiled the refurbished dining area of its lounge at New York JFK and promised more upgrades to come in February 2019.
Situated in JFK Terminal 1 the Air France Lounge is open to La Première, Business Class, Flying Blue Platinum and Flying Blue Gold flyers. Select SkyTeam elite status holders also have access.
The Incredible American Airlines Award That Came & Went
American Airlines has recently started publishing some discounted Economy Class awards which it's calling "web specials". This is almost certainly as a result of Delta's ever more frequent flash sales but, up until now, American's web specials have only been offered on select domestic routes. Yesterday that changed....briefly.
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