How To Transfer Citi ThankYou Points To Airline Loyalty Programs

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Citi ThankYou points are one of the four major transferable currencies that I collect on a very regular basis (the others being Chase Ultimate Rewards points, Amex Membership Rewards points and Starpoints from Starwood).

Like all the major transferable currencies Citi ThankYou points are relatively easy to earn (if you have the right credit cards) and they can be transferred to an impressive number of airline loyalty programs (mostly at a ratio of 1:1) all of which makes them very important to anyone in the miles & points hobby.

Earning Citi ThankYou Points

I earn the bulk of my ThankYou points from the spend I put on to my Citi Prestige card which earns me 3 points/dollar on travel and 2 points per dollar on dining out but, with an annual fee of $450, it’s not a card that everyone holds.

The Citi ThankYou Preferred card is a popular choice as it doesn’t charge an annual free and earns 2 points/dollar on dining and entertainment but the card that is probably the best all-rounder is the Citi ThankYou Premier card.

The Citi ThankYou Premier costs just $95/year and actually has stronger earnings than the more expensive Prestige card. The Premier card earns 3 points/dollar on travel and 2 points/dollar on dining and entertainment (just like Prestige) but the Premier’s travel category also includes gas stations which aren’t included with the Prestige card.

Transfer ThankYou Points To Airline Loyalty Programs

Once you’ve built up a good balance of ThankYou points you can use them to book travel through the Citi website or, like I’ve recently done, transfer them over to one or more of the ThankYou program’s transfer partners.

Here’s a simple step-by-step guide to transferring ThankYou points to an airline loyalty program:

Step 1

Log in to your Citi account.

From here there are two ways to access the ThankYou Rewards portal:

1) At the top of the Citi account page click on “Rewards & Benefits” and then select “ThankYou Rewards”

2) Select one of your ThankYou point-earning credit cards and from the credit card’s page click on the ThankYou logo/button (top right).

Whichever option you choose you’ll now be taken to your ThankYou Rewards portal.

Step 2

The screen you should see will look something like to one below and you now click on the “Travel” option in the menu bar towards the op of the page:

A further set of options will now open up and you should click on “Points Transfer”:

Step 3

You should now be faced with a page displaying all the transfer options open to you so choose the loyalty program to which you’d like to transfer some points and click on the “Transfer Now” button associated with that program.

Step 4

The next window that opens up will show the loyalty program to which you’ll be transferring ThankYou points (in my case it was Singapore Airlines KrisFlyer) and you’ll be presented with a set of fields which you’ll need to complete:

  • Number of ThankYou points to transfer (the website will show you how many airline miles/points you’ll receive)
  • Your account number from the loyalty program to which you’re transferring ThankYou points

Note: There’s an option at the bottom of the page (a check box) where you can choose to save your  loyalty program account number for future use.

Step 5

Make sure you agree to the terms and conditions and click on “continue” at the bottom of the screen.

Step 6

The next page that opens up will ask you to confirm the number of points you are transferring, the name on the account of loyalty program you’re transferring to and your account number in that loyalty program.

Once you’ve check all the details are correct click on “confirm” or, to change any of the details, click “back to transfer” which you’ll find towards the bottom left of the page.

Step 7

Once you’ve confirmed the transfer you’ll see a message letting you know that your transfer is in progress:

And that’s it.

All you have to do is to sit back and wait for your transfer to take place which, in my case was a little under 24 hours…..


…but will vary depending on the program you’re transferring to.

Some transfers are instantaneous (e.g. to Flying Blue and the Virgin Atlantic Flying Club) while others can take up to 7 days (like Etihad Guest and Thai Royal Orchid). Most transfers take between 1 and 2 days to complete.