Bonvoy was a terrible name for Marriott to call the merged Marriott Rewards and Starwood Preferred Guest programs and whatever they paid the company that came up with that name was too much....but that's the least of Marriott's problems right now.
Marriott's second promotion of the year is now open for registration although, as the first promotion was targeted, this is technically the first Marriott promotion of 2019 which is open to all Marriott Bonvoy members.
It was only in the second week of February that Marriott announced that it would be changing which hotels appear in which of its Bonvoy categories and deadline day is almost here - from tomorrow a significant number of Marriott properties will be charging more for an award night that they do today.
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Marriott has announced that it has introduced "exclusive member benefits" across the Asia-Pacific region as it expands its Marriott Moments offering and adds kids, dining and spa benefits too.
Marriott recently announced its hotel category changes for 2019 which will soon see over 285 of its properties charging more for an award night than they do right now. These hotel category changes will be effective for bookings made from 5 March 2019 onwards which means there are only 18 full days left to lock in the exiting rates at properties moving up a category....and I've selected 9 such properties which are worth a closer look.
In a logical, sane and a properly joined-up loyalty program a breakfast benefit should be cut and dry - your status should either entitle you to a complimentary breakfast or not - but with Marriott Bonvoy the benefit is a minefield. The differing Marriott brands handle the breakfast benefit in different ways and some brands don't offer the benefit at all.
Almost 6 months have now passed since Marriott rolled SPG into Marriott rewards in August 2018 and although some issues have finally been resolved (most people's lifetime status seems to be showing correctly in their accounts now) other issues still remain.
As part of its loyalty program Marriott offers a benefit called “points advance” which allows guests to book award nights at Marriott properties even if they don’t have enough points in their account at the time of booking.
At some point on Friday afternoon Marriott quietly published a list of its properties that will be seeing the cost of an award night change for bookings made from 5 March 2019 onwards. The fact that the news was put out on a Friday afternoon and that no emails were sent out to let members know about the upcoming changes speaks volumes but, nevertheless, I thought it would be interesting to look into the numbers behind the information we've been given.