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A lot of people have been increasingly unhappy with the direction that American Express has been taking its two Platinum Cards and we’ve been seeing a lot of comments criticizing the nature of the benefits that the cards offer. Well, if you’re one of the complainers, there’s an outside chance that you may now have a way of telling the people responsible for the changes what you think.
The Points Guy website has announced that on Tuesday 16 November 2021, it will be hosting an “exclusive webinar” in which TPG will host two Amex Executives as they discuss and go over all the recent changes that the Platinum Card and the Business Platinum Card have seen.
As this is TPG that we’re talking about, there’s every chance that this will just be a love-in with Amex and little more than a promo for the two Platinum Cards, but we’re told that the TPG staff have “some interesting questions” to put to the Amex executives and that there will be a Q&A with the audience that’s present, so why not see if you can influence what some of those questions will be.
If you just want to watch the Zoom webinar you can register through the relevant TPG page, but if you’re one of the people who are genuinely annoyed at some of the changes that one or both of the Platinum Cards have seen, why not tell the guys over at TPG what your issues are and let’s see if they actually get the Amex executives to address the concerns of real cardholders?
Now, obviously you can’t just head over to the TPG website and leave a comment on the page promoting the webinar because the TPG site no longer allows comments, but why not make the most of TPG’s social media presence?
Here’s a link to the tweet that is promoting the webinar (LINK) where you’re free to let the TPG team know what you think of the changes to the Platinum Card and Business Platinum Card. And while I fully admit that there’s only a very slim chance that your comments and thoughts will be taken into consideration when questions are put to the Amex executives, this will, at the very least, be an interesting exercise to see just how genuinely useful these webinars are.
Bottom Line
TPG says that this is a chance to “hear directly from American Express executives” when what this should actually be is a chance for genuine cardholders to tell the executives what they think of the changes that they have been pushing through – let’s try and make it that 🙂
I will try to log on and tell them I am pretty happy with the new changes – Amex Platinum is more valuable than ever to me
Always good to hear when people are happy.
Considering what happened the last time that TPG did an AMA and the way that comments are now excluded on the blog, I suspect that it’s going to be BrownNoseFest2021. If I suspected TPG of having any integrity whatsoever, I might agree that it’s worthwhile but there’s just been too many incidents to think that this will be honestly run. Then again, I’d dearly love to be wrong on this one. Time will tell. As to the AMEX changes, they’ve largely been negative.