Review: London Marriott Canary Wharf – Executive Suite


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The London Marriott Canary Wharf has only gone by this name since it went through a name change at the beginning of the year (it used to be called the Marriott London West India Quay) and its new name is a lot better at letting people know where it’s located.

Location & Area

Canary Wharf is the newer of the two main business districts in London and the area is dominated by a series of high-rise buildings which are home to the likes of JP Morgan, Citibank and HSBC…but there’s more to Canary Wharf than just the large financial institutions.

London Canary Wharf

Canary Wharf is home to two large underground shopping malls and countless food outlets, restaurants and bars as the area has expanded to cater to the incredible number of apartments/condos that have sprung up in the area over the past 15 years.

Alongside the shopping malls is Canary Wharf underground station (10 – 12 minutes walk from the Marriott) which links the Canary Wharf to some of London’s most visited attractions.

London Canary Wharf Underground Station
  • London Bridge station (the Shard, Southwark Cathedral and Tower Bridge) is just 3 stops/8 minutes away
  • Waterloo station (London Eye, the South Bank) is 5 stops/15 minutes away
  • Westminster station (Houses of Parliament, Westminster Abbey, Downing St) is 6 stops/17 minutes away.
  • Green Park (Piccadilly, The Ritz and Green Park) is 7 stops/19 minutes away
  • Bond Street (Oxford St and Bond St shopping) is 8 stops/23 minutes away

There’s also an alternate form of transport you can take (the Docklands Light Railway) which you can catch from West India Quay station (next to the Marriott) and, depending on your choice of train, will take you to Tower Hill station (Tower Bridge and the Tower of London) or Bank station (home to London’s primary financial center – the ‘City of London’).

As somewhere to be based if you’re looking to explore London this really isn’t bad at all.

Booking and a Key Thing To Know

The London Marriott West India Quay has one incredible aspect to it that should make it very interesting to a lot of readers – it can be a very cheap place to stay on weekends.

Because the property sits in a Financial district it often gets substantially fewer visitors at weekends than it does during the week so while weekly rates can be over £300 or even £400 ($390/$520)…..

…you’ll often find this hotel available for under £110/~$140/night (including taxes) for Friday and Saturday night stays.

The hotel is a Category 5 property costing 35,000 points per night so a points redemption for a midweek stay will often offer great value…but cash is almost always the best way to book if you’re visiting on a Friday or Saturday night.

I ended up booking this 2-night stay (a Friday and Saturday night) as two separate 1-night stays because, when I first booked, I didn’t think I’d need the second night and I never got around to combining the two stays….and the front desk staff didn’t seem to think it was necessary at check-in.

Still, regardless of how I booked, I got a fantastic deal courtesy of an AAA room rate.

The first night (Friday night) cost £90/114.54….

….while the second night set me back just £80/$101.82:

$216.36 for two nights at a 4* property in London is pretty good going J

As is normal for me, I had booked an entry-level room because I knew that my Marriott Titanium status would almost certainly get me upgraded….but I was interested to see what room category I would be upgraded to.

Marriott Titanium status entitles me to a complimentary upgrade to a suite (if one is available at check in) and, on a 1-night stay at this property last year, I was upgraded to a room the hotel calls a ‘Studio Suite’…..but that turned out not to be a suite at all.

This time around I took note of the rooms available for purchase the day before I was due to check in and I could see that there were three levels of ‘suite’ the hotel was still selling:

On the day of check-in I logged into my Marriott account to find my upgrade had already been processed – I’d been put in an ‘Executive Suite’

Not bad for a $216 2-night stay!

Reception & Check-in

The front desks of the London Marriott Canary Wharf sit in an atrium with a double-height ceiling which gives guests a good feeling of space as soon as they enter the property.

London Marriott Canary Wharf
London Marriott Canary Wharf

Off to one side is the hotel’s bar and straight ahead is the hotel’s restaurant the Manhattan Grill (more on both of those later).

There were 3 members of staff working the front desk when I arrived and, with just two guests in the lobby area, I didn’t have to wait to be served.

The front desk confirmed that I didn’t need to link my reservations, the agent typed something into her computer to ensure that I didn’t have to move rooms after my first night and I was offered my choice of a $10 F&B credit or 1,000 Marriott points as my welcome gift. I chose the latter.

London Marriott Canary Wharf
London Marriott Canary Wharf – Welcome Gift Choice

5 minutes after I arrived I was heading up to my room on the 2nd floor.

London Marriott Canary Wharf Executive Suite

Here’s a very rough floor plan of a 1-bed Executive Suite at the London Marriott Canary Wharf – this should let you make more sense of the pictures that follow.

London Marriott Canary Wharf
London Marriott Canary Wharf – Executive Suite floor plan

The suite is approximately 650 square feet in size and, per the hotel’s website, offers the following:

London Marriott Canary Wharf
London Marriott Canary Wharf – Executive Suite features

As you walk through the door to the suite the lounge/living area is directly ahead….

London Marriott Canary Wharf
London Marriott Canary Wharf – Executive Suite

…complete with two arm chairs, a coffee table, a sofa (which is actually a sofa bed)….

London Marriott Canary Wharf
London Marriott Canary Wharf – Executive Suite
London Marriott Canary Wharf
London Marriott Canary Wharf – Executive Suite

…and a large TV:

London Marriott Canary Wharf
London Marriott Canary Wharf – Executive Suite

As the image above shows, the sleeping area is divided from the lounge area by a small partition wall so it doesn’t offer any great privacy if the sofa bed is being used.

Speaking of the sleeping area…

There’s no shortage of space in this part of the suite and it’s dominated by a US-king bed which is remarkably comfortable.

London Marriott Canary Wharf
London Marriott Canary Wharf – Executive Suite

Both sides of the bed have switches to operate the room’s lights and both sides of the bed have a UK power outlet with two USB ports.

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

The partition which separates the sleeping area from the lounge area is where you’ll find another large TV….

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

….but there’s no way you could have both of the suite’s TVs on at the same time (with different channels playing) as they’d just drown each other out.

There are two ways to access the suite’s bathroom. The first is by passing through the sizeable walk-in closet that you’ll find on the left as you first enter the suite….

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite
London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

…and the second is directly from the sleeping area:

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

There are doors you can use to close off the bathroom from the bedroom and the walk-in closet so privacy isn’t an issue.

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

The bathroom itself is a good size….

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

…and although it offers just one vanity unit….

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

…it does have a separate shower and bath:

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite
London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

If you need to do any work while you’re in the suite the desk is just to the right of the entrance as you walk in….

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite
London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

…and there’s a set of two power outlets and two USB ports above the desk to keep electronic devices charged:

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

There’s no shortage of storage in the Executive Suite with the walk-in closet being one of the larger ones I’ve come across on my travels:

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite
London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite
London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

If you run of space for your clothes here you’ve almost certainly packed far too much!

As well as an array of shelving and hanging areas the walk-in closet is also where you’ll find the large in-room safe….

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

…which is big enough to take a 15” MacBook (with ease) as well as a host of other items you may like to keep secure.

Lastly, the suite offers a small minibar with beer, water and sodas (spirits can be found in a drawer above the minibar fridge)….

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite
London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

…and there are tea & coffee making facilities too.

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite
London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

Overall this suite was a pretty nice space in which to spend a couple of nights….but there was one big issue.

Here’s a layout of the London Marriott Canary Wharf and you should be able to see the location of my Executive Suite marked by a red dot on the floor plan:

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

The rooms on the arc portion of the hotel are mostly ‘Executive Rooms’ which look out over West India Quay…..

London Marriott Canary Wharf
London Marriott Canary Wharf – Executive Room view (the views get better the higher up you go)

…and the rooms on the right side of the property look out towards the parade of eateries and bars that West India Quay has to offer:

London Marriott Canary Wharf
London Marriott Canary Wharf

But you may have noticed that I haven’t yet shown a view from this Executive suite….and there’s a reason for that.

Most of the windows in this 2nd floor Executive suite are frosted…like this….

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

…and when you take a look through the few windows which aren’t frosted you can see why:

London Marriott Canary Wharf - Executive Suite
London Marriott Canary Wharf – Executive Suite

What you can see there is the Docklands Light railway (DLR) and it runs down the left side of the hotel and then curves round to pass by the rear of the hotel too.

Trains on this railway run every day and well into the evening so you’re almost certain to hear them passing by if you’re in a room on this side of the hotel.

I definitely did!

The trains weren’t overly loud but it was hard not to be aware that they were passing by and this room in particular is probably going to be one of the worst for train noise.

Tip: If you’re placed into a room on the left side of the London Marriott Canary Wharf you should try to make sure you’re as high up as possible.

London Marriott Canary Wharf
London Marriott Canary Wharf – DLR passing by on the left side of the hotel

The Executive Lounge

The Executive Lounge at the London Marriott Canary Wharf is on the 7th floor of the hotel and requires a key card for entry.

London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge

Opening hours are as follows:

  • Monday – Friday: 06:15 – 22:30
  • Saturday – Sunday: 07:00 – 22:30

There’s a reception desk on the right as soon as you enter the lounge (I don’t think I’ve ever seen this staffed on a weekend)….

London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge

…and as you walk past the reception desk you enter a small seating area with stools, sofas and armchairs:

London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge

The lounge continues to the left with a small area offering tea & coffee facilities as well as an under-counter fridge with water, sodas and a selection of juices.

London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge

Past there the lounge opens up into a small seating area with views of West India Quay (which can be very nice at night):

London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge

The lounge offers a variety of snacks and nibbles depending on the time of day:

  • ‘Afternoon Treats’ from 14:30 to 17:50
  • ‘Evening hot and cold appetizers’ from 17:30 to 19:30
  • Desserts from 19:30 to 21:30
  • ‘Evening wine & beers’ from 17:30 to 21:30

A full breakfast is offered in the Manhattan Grill daily

I passed by the lounge a few times during this stay and here’s a selection of what I saw on offer:

London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge
London Marriott Canary Wharf - Executive Lounge
London Marriott Canary Wharf – Executive Lounge

Dining & Drinking

The hotel bar is called G & Tea and is found on the ground floor opposite the lobby.

London Marriott Canary Wharf - G & Tea Bar
London Marriott Canary Wharf – G & Tea Bar
London Marriott Canary Wharf - G & Tea Bar
London Marriott Canary Wharf – G & Tea Bar
London Marriott Canary Wharf - G & Tea Bar
London Marriott Canary Wharf – G & Tea Bar
London Marriott Canary Wharf - G & Tea Bar
London Marriott Canary Wharf – G & Tea Bar
London Marriott Canary Wharf - G & Tea Bar
London Marriott Canary Wharf – G & Tea Bar

As the name suggests, the bar is best known for the wide variety of Gins that it serves but you’ll find just about any drink you’d like being served here (within reason!)

The Manhattan Grill is the hotel’s only restaurant and, despite numerous visits to this property, I’ve never eaten anything other than breakfast here so I can’t comment on the quality of lunch or dinner.

Breakfast is served between the following times:

  • Monday – Friday: 06:15 – 11:00
  • Saturdays: 07:00 – 11:00
  • Sundays & Holidays: 07:00 – 11:30

If you’re not fortunate enough to be offered a complimentary breakfast the prices are quite steep….

London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast

…but at least the buffet offering is pretty good.

There’s a long counter at one end of the dining room where all the hot food is served….

London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast

…and at the opposite end of the room there are juices, smoothies, cereals and a variety of other items that make up a continental breakfast:

London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast

There’s even a small section of Gluten-free snacks:

London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast
London Marriott Canary Wharf - Breakfast
London Marriott Canary Wharf – Breakfast

Overall there’s probably something for everyone here and the egg station in particular is pretty good.

Other Hotel Facilities

On the lower ground floor the London Marriott Canary Wharf offers a small gym (which was always occupied every time I checked so I couldn’t get any pictures)….

London Marriott Canary Wharf - Gym
London Marriott Canary Wharf – Gym

…and a business center with workstations and copy/fax/printing facilities (for a fee):

London Marriott Canary Wharf - Business Center
London Marriott Canary Wharf – Business Center
London Marriott Canary Wharf - Business Center
London Marriott Canary Wharf – Business Center
London Marriott Canary Wharf - Business Center
London Marriott Canary Wharf – Business Center

I’m not sure I’d like to spend too much time down here as there are no windows and it’s pretty dark….but it’s fine for a short period of time.

In Summary

Negatives:

  • The location of the Executive suites on the left side of the property opens them up to noise from the passing light railway…especially on lower floors.
  • The Executive Lounge is on the small side which isn’t an issue on weekends and on other low occupancy days but may be an issue midweek.
  • The TVs are too complicated (I forgot to mention this earlier) and have a tendency to play up.
  • I’d prefer it if there was a more private divide between the living area and the sleeping area in the Executive Suite – that would make the sofa bed a much more useful option.

Positives:

  • The location is great
  • The weekends rates can be fantastic by London standards (unless there’s a big show on at the nearby O2 Arena)
  • The staff are always friendly and welcoming
  • The size of the Executive Suite is great
  • The breakfast is very good if you’re getting it as an elite benefit
  • There are plenty of power outlets and USB ports in the Executive Suite
  • The bed, bedding and pillows make for a great night’s sleep

Bottom Line

It’s certainly not perfect but the London Marriott Canary Wharf would be an excellent choice for a stay if you’re looking to explore London.

Midweek prices can be on the high side and not dissimilar to what you’ll pay at some more central high-end properties so other options may suit you better if you’re visiting Monday -Thursday (unless you’re booking with points)….but this is still a very good option to have.

The London Marriott Canary Wharf is a solid 4* hotel with friendly staff a nice location and easy access to a lot of what London has to offer….that’s not a bad list for a London hotel resumé.

4 COMMENTS

  1. Nice trip report. I stayed at this hotel for my first international business trip so it hold a lot of memories for me. I didn’t take any pictures, so I really enjoyed seeing yours. Thanks for sharing.

  2. The photos are nice but the DLR train noise is a nonstarter for me. It was just as bad at the Hilton across the river. Better to stay at County Hall or Grosvenor which are better locations anyway.

    Sometimes the low price has a high cost.

    • To be fair, the DLR will only be an issue if you’re on the left side of the hotel (and possibly the back). I’ve stayed on the dock side many times (on various floors) and not had an issue with the DLR and I’ve stayed on the right side one and not had an issue either.

      On future visits I’m going to check what side I’m on before I leave reception and will ask to he moved if I’m near the DLR.

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