Review: Hyatt Regency Hong Kong – Harbour View King Room (Part 1)

a table and chairs in a room with a view of a city and water may receive commission from card issuers. Some or all of the card offers that appear on are from advertisers and may impact how and where card products appear on the site. does not include all card companies or all available card offers.

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The Hyatt Regency Hong Kong (full name: Hyatt Regency Hong Kong, Tsim Sha Tsui) is located on the mainland side of Hong Kong right in the middle of Kowloon and in a very good position to explore that area of Hong Kong. It’s also within a short walk (10 – 15 minutes) to the harbour where you can catch a ferry to Hong Kong Island….which is useful if you plan to visit Victoria Peak.


If you arrive at the Hyatt Regency Hong Kong  via the Airport Express Shuttle then you’ll be dropped off by and entrance in the hotel’s underground parking facility and you’ll then make your way up to the lobby (4th floor) via an elevator.

If you arrive at street level….

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….you walk through an entrance on Hanoi Street, pass a small florist and end up at the same elevator that you catch from the parking facility.

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I arrived at the hotel around 10:30am and, although there were quite a few people milling around, there were no lines for the check-in desks.

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At check-in I was asked if I would need a 4pm check out time (definitely) and if I’d like points or a welcome amenity (points).

I had booked a standard room using cash and points but I had chosen not to apply a Diamond suite upgrade as that seemed to be a little bit of a waste for just a single night….so I asked if the room they were preparing for me was an upgrade. Apparently it was not.

The check-in agent explained that the hotel was full (they were still selling rooms so I’m not sure how true that was) so I just asked if they could see their way to getting me a room with a view towards Hong Kong harbour.

At 10:30am I wasn’t expecting my room to be ready – and it wasn’t – so I was invited to either leave my bags with the bell desk or to head up to the Regency Club lounge on the 24th floor. I chose the latter as I figured I could get some work done before heading out to explore Kowloon.

The check-in agent escorted me to the elevator and we headed up to the 24th floor.

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The Regency Club is open from 6:30am to 11:30pm daily and divided into three separate areas, the smallest of which is the reception area at the entrance to the lounge:

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At the entrance to the second area is a PC work station….

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…with a printer/copier behind it:

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Beyond this work station the room opens out into the first of two dining areas.

Note: parts of the lounge were busy so I came back later in the evening to take some of the pictures you’re about to see – that’s why they’re clearly taken at different times of the day.

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This part of the Regency Lounge has double height ceilings which, when combined with the floor to ceiling windows, gives the lounge a very airy feel.

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At the end of this part of the lounge is a buffet area which, at this time of day, was empty but is where I would find the breakfast items the next morning.

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There were tea/coffee making facitilies and non-alcoholic cold drinks available on a self-serve basis.

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Just past the buffet area is the third part of the lounge which is where the second dining area is.

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The ceiling is lower in this area but it was still a nice place to relax with a view.

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Overall the lounge was very nice but there was a noticeable lack of power sockets/ports….I didn’t see a single one.

As a comparison: While the Club Lounge at the Grand Hyatt San Francisco is set up for both dining and getting some work done (and that’s a considerably smaller lounge than the one in Hong Kong), the Club Lounge at the Hyatt Hong Kong is firmly orientated towards dining….which is strange considering they only really serve food in the mornings.


After taking a few pictures of the lounge I found myself sharing some miles/points stories with a fellow traveler in the lounge’s reception area (@worldtravelguy) and, at around 11:15am I got a very nice surprise.

Completely unexpectedly one of the lounge staff came up to me and announced that my room was ready (at 11:15am!) and that I had been upgraded to a room with a view towards Hong Kong Harbour – now that’s what I call service!

I headed back towards the elevator lobby….

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….and down a few floors to where my room was.

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My “Harbour View King” room was laid out like most hotel rooms – a small hallway leading to the main sleeping area and with bathroom leading off it.

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The room opened up with the bed on the right, an armchair & ottoman next to the bed and a desk by the window.

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And then there was the view:

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I was only a few floors down from the top of the hotel so this is probably just about as good as view as I could have hoped for – I loved it.

Back to the room…

There was a sliding panel in the wall that divided the sleeping area from the bathroom to allow in some natural light.

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The armchair and ottoman were comfortable…..

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…and the desk was a good size for getting some work done:

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There were two power outlets conveniently located next to the desk and one came with adapter that should work for devices from most countries.

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And, on the subject of power outlets, there was a spare outlet on both sides of the bed….but I had to pull the side table out from the wall to access them:

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Both sides of the bed also had access to the light switches for the room…..

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…..and one side also had access to the room’s thermostat:

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There was a large flat screen TV at on the wall opposite the bed…..

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…and the cabinet underneath it housed the room safe and minibar.

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The bathroom was a really nice size and fitted out with white/cream marble and dark wood:

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I liked the minimalist feel of the bathroom and I’m guessing that anyone who likes a good-sized tub would be a fan too:

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And if you prefer showers to baths you wouldn’t be disappointed either…

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The shower was fantastic!

The hotel also provides an amenity kit incase travelers have forgotten anything at home….

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…and, just like I found at the Grand Hyatt San Francisco, the hotel was happy to provide all sorts of other items should guests require them (click to see full size):

hyatt-regency-hong-kong-40Hyatt Regency Hong Kong – Amenities

There was one more amenity that the room offered that blew me away and that I really wish a lot more hotels would offer.

It was an amenity that probably costs the hotel quite a bit but that really shows that the property has thought about what its guests may need while visiting Hong Kong. Quite simply its the best amenity I’ve ever seen at a hotel.

I’ll explain what this amenity was in Part 2 of this review which is live right now.

Part 2 also includes details of the  other amenities available in the hotel (gym, swimming pool etc…) as well as details of the breakfast offered in the Regency Club Lounge.


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