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Marriott Bonvoy’s ‘The Langley’ reviewed


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Update Marriott Bonvoy has moved to Dynamic Award pricing since this article was written so any mention of award night costs or Marriott categories in this article are now irrelevant unless otherwise mentioned.

Earlier this year, with very little fanfare, a new Marriott property opened outside London. The property is called The Langley (a Luxury Collection property) and it sits within a 130-acre park in the British countryside a little over 7 miles from Heathrow airport.

Joanna and I spent 2 nights at the property and, having reflected on our stay, I feel confident in stating that this property offers one of the very best redemption options in the whole Marriott Bonvoy hotel chart – it’s fantastic.

The cost

At the time of writing this article, cash rates varied between £340/night and £400/night (approximately $440-$515 including taxes) depending on occupancy levels/expectations and Marriott Bonvoy had yet to move over to Dynamic Award pricing.

I used 70,000 Marriott Bonvoy points for our 2-night stay (the property was a category 5 property at the time of this stay).

First impressions & arrival

With the Langley sitting inside Langley Park, the approach to the property is via a beautiful tree-lined avenue that leads to the main gates.

a road with trees on the side
Approaching The Langley – A Luxury Collection Property
a road with a gate and trees
The Langley – A Luxury Collection Property

The driveway leads to the main building which dates back to the mid-1750s and was once the hunting lodge for the Duke of Marlborough.

a sign in front of a building
The Langley Main Building
a large building with a fountain in front of it
The Langley Main Building
a building with a stone staircase
The Langley Main Building

The property is home to just 41 guestrooms which are spread between the main building and “The Brew House” which sits diagonally across from the main building.

a brick building with a clock tower with Governor's Palace in the background
The Brewhouse Building at The Langley

As you’d expect, reception is in the main building accessed via a set of stairs at the front or via a small elevator built next to the stairs.

a building with a stone staircase
The Langley – A Luxury Collection Property

The reception area sets the tone for the rest of the property with its incredibly ornate ceiling light, columns, and beautiful flower centerpieces.

a chandelier in a room
The Langley Reception
a mosaic floor with a design
The Langley Reception
a reception desk in a room
The Langley Reception

The guest rooms in this building are housed on the upper level and can be accessed via an elevator or a semi-spiral central staircase which opens up on to a landing built around a central atrium.

a flower arrangement on a table
The Langley’s central semi-spiral staircase
a staircase with art on the wall
The Langley’s central semi-spiral staircase
a staircase with art on the wall
The Langley Guestroom Floor

As soon as we arrived our bags were taken from us by a bellman (who delivered them to our room) and we were checked-in in a matter of minutes.

The Langely doesn’t honor Marriott’s Suite Night Awards, but my Bonvoy Titanium status got us upgraded from the ‘Classic’ room that I had booked with Bonvoy Points to a ‘Brew House Deluxe’ room.

That’s just a one-room upgrade, but considering how few rooms the property has it wasn’t a surprise.

After we were checked in we were shown around the communal rooms/areas in the main house and given an idea of what meals were offered and where before we headed over to our room in the Brew House building.

a brick building with a clock tower with Jane Austen's House Museum in the background
The Langley’s Brew House Building
a brick building with a clock tower
The Langley’s Brew House Building

The Brew House Deluxe Room

The Brew House offers rooms across two floors built around a small central courtyard. As you enter through the front door you’re greeted by a staircase leading up to the upper level (I didn’t see an elevator here) and a door leading to the courtyard.

a staircase and a door
The Langley’s Brew House Building
a brick building with a stone walkway
The Langley’s Brew House Building

We were allocated a room on the lower floor located at the front of the Brew House building.

In this Brew House Deluxe room (they’re not all identical) the room door opens up straight into the main sleeping area where a king-size bed and a leather sofa dominate the floor plan.

a room with a couch and a mirror
Brew House Deluxe Room at The Langley
a bed with pillows and a leather couch in a hotel room
Brew House Deluxe Room at The Langley
a bedroom with a bed and a couch
Brew House Deluxe Room at The Langley
a bed with pillows and a blanket
Brew House Deluxe Room at The Langley

There’s a large flatscreen TV on the wall facing the bed, a work desk and chair in one corner and a closet with an inbuilt drinks unit in a second corner.

a room with a tv on the wall
Brew House Deluxe Room at The Langley

The closet is on the small size…

a shelf with shelves and lights
Brew House Deluxe Room at The Langley

… especially when you take into account the items you’ll find already in it when you open it up.

a closet with a bag and swingers
Brew House Deluxe Room at The Langley
a tray with white boxes and a bag on a table
Brew House Deluxe Room at The Langley

The minibar is nicely hidden away…

a drawer with a light inside
Brew House Deluxe Room at The Langley
a mini fridge with bottles of beer and drinks inside
Brew House Deluxe Room at The Langley
a shelf with jars of nuts and a box of travel adaptor
Brew House Deluxe Room at The Langley

…and comes complete with the usual nonsensical prices that all hotels seem to charge.

a paper with black text and black text on it
Brew House Deluxe Room at The Langley

The desk is a good size…

a desk with a bowl of fruit and a laptop
Brew House Deluxe Room at The Langley

… and is well served by 4 power outlets and 4 USB ports (all power outlets are UK 3-pin outlets so most non-British guests will need adapters).

a wall outlet with plugs and cords
Brew House Deluxe Room at The Langley

A bowl of fruit, two macarons and a nicely worded welcome note were waiting for us on the desk when we arrived…

a bowl of fruit and a bowl of food on a table
Brew House Deluxe Room at The Langley

…and they sat alongside the tea/coffee making facilities…

a tray with coffee cups and tea bags on it
Brew House Deluxe Room at The Langley

… and the hotel tablet from which guests can view/order whatever services they need.

a screen shot of a hotel
Brew House Deluxe Room at The Langley

Both sides of the bed offer controls for all the room’s lights and, impressively, both sides of the bed were equipped with two power outlets and two USB ports – guests aren’t short of charging points for their devices in these rooms.

a hotel room table with remote control and phone
Brew House Deluxe Room at The Langley

The property also provided two complimentary bottles of mineral water (one on each side of the bed) and these were replenished daily.

a group of clear bottles on a counter
Evian mineral water replenished daily

Lastly, as far as the room features go, is the bathroom which offers a nice balance between the more old fashioned (in keeping with the heritage of the property) and the more modern (in keeping with what a lot of guests demand).

a bathroom with a bathrobe and sink
Brew House Bathroom at The Langley
a bathroom with a tub and a mirror
Brew House Bathroom at The Langley
a bathroom with a sink and mirror
Brew House Bathroom at The Langley
a bathroom with a glass shower and toilet
Brew House Bathroom at The Langley

The bathtub was deep, but filled quickly, the water pressure in the shower was more than adequate (which isn’t always the case in period buildings), and the heated floor was a nice little touch of luxury that I wasn’t expecting.

The Langley offers Hermēs branded toiletries but there’s a strong chance these will soon disappear now that Marriott has committed to removing all mini toiletry items from most of its properties by the end of 2020.

a group of bottles of liquid and a soap dish
The Langley offers Hermēs branded toiletries but you may not see these for much longer.

Overall Joanna and I loved the two nights we spent in the Brew House Deluxe room.

The bed was very comfortable, the pillows were a good balance between luxurious and firm, the blackout curtains did a great job of allowing us to sleep late in the mornings, there was absolutely no noise at all and we had a nice view of the main building.

a large building with a lawn and trees
The Langley – View of the Main Building from the Brew House

Dining

All of the Langley’s dining options are in the main building.

There’s a small restaurant (Cedar) that serves breakfast, lunch, and dinner…

a restaurant with tables and chairs
Cedar – The main restaurant at The Langley
a restaurant with tables and chairs
Cedar – The main restaurant at The Langley

… and, as you can see from the images above, it probably wouldn’t be able to house all of the property’s guests if all the rooms were full (I counted nine 2-seater tables and two 4-seater tables at breakfast with a 6-seater table added at dinner).

Fortunately, the property offers a couple of other options too.

The restaurant’s glass doors open up onto a large outdoor terrace where meals are served when the weather allows…

a patio with a table and umbrella in front of a building
The Langley Terrace
a table and chairs under a umbrella
The Langley Terrace
a patio with tables and chairs
The Langley Terrace

… and the ‘Drawing Room’ (which is next door to Cedar) is also an option for breakfast and lunch.

a room with a couch and chairs
The Drawing Room at The Langley
a room with a chandelier and couches
The Drawing Room at The Langley
a room with a couch and chairs
The Drawing Room at The Langley

The hotel bar (the Churchill Bar) is small and intimate but, as we found out, it’s also a very nice place to spend some time.

a bar with a shelf of liquor
The Churchill Bar at The Langley
a bar with a black counter and a black marble top
The Churchill Bar at The Langley
a large wooden cabinet with glass doors
The cigar humidor at the Churchill Bar at The Langley

The Churchill Bar opens out onto a slightly smaller terrace than the one that the main restaurant opens onto (the terraces are connected)…

a large white building with a walkway and umbrellas
The Terrace at The Langley
a patio with a table and chairs
The Terrace at The Langley

… and this is another area where guests can enjoy lunch and dinner when the weather allows.

Breakfast

As a Marriott Bonvoy Titanium Elite member, Luxury Collection properties (such as the Langley) give me the option of choosing breakfast (for 2) as my ‘welcome gift’ (which I always do), but the nature of the breakfast on offer varies from property to property.

At the Langley, the continental buffet is what is included as the complimentary elite breakfast (alongside all the tea and coffee and coffee you can drink) but everything else on the menu is extra.

The Langley Breakfast Menu
The Langley Breakfast Menu – click to enlarge

Breakfast is the least impressive thing about The Langley and at £28 (~$36) for the continental buffet and £36 (~$46) for a ‘full English’ breakfast, it’s also incredibly expensive.

I haven’t got any images of the continental breakfast to share as it seemed a little impolite to start taking pictures while other guests were enjoying their food, but here are a few notes that I made at the time:

  • Not a large variety of options
  • Most cold breakfast options (cold cuts, cheeses, etc…) are served on small plates which aren’t replenished in a timely manner
  • The juice bottles remained empty for far too long
  • There was no toaster

Had I been paying £28 (~$36) for the continental breakfast I would have felt annoyed and a little ripped off.

Dinner

We had dinner twice during our stay. On the first evening, Joanna and I didn’t feel like having a big (or formal) meal so we enjoyed some time in the Churchill Bar and ordered from the less formal of the two menus that the Langley offers.

a menu open in a leather folder
The Churchill Bar menu at The Langley – click to enlarge

The service in the Churchill bar was nothing short of excellent. The attitude of the staff was perfect with a great balance between friendliness and politeness, and it was interesting and pleasing to note that their drinks recommendations tended to be among the cheaper choices on the menu (I hate it when hotel/restaurant staff only push the over-priced options).

Most of the food in the bar was very good but a special mention has to go out to the ‘triple cooked chips’ (fries) that were simply fantastic – I haven’t had a better ‘chunky chip’ anywhere in the world. They were addictive!

On the second night of our stay, we dined at Cedar. I had made a reservation a couple of weeks before we were due to arrive as I knew that the restaurant was small and I didn’t want to have any issues with getting a table at a time that suited us but, as things turned out, I need not have worried as the hotel was far from full.

Cedar offers a tasting menu and a regular à la carte dinner menu 7 days a week (click here for the latest .pdf menus) and we went down the à la carte route which was delicious.

We both ordered scallops for our appetizers (they were cooked to perfection) and our main courses of halibut and short ribs were both big hits. It was impossible to fault the food.

If I was to be super-critical I’d say that the service was on the slow side but Joanna and I were perfectly happy enjoying our evening so the slightly longer than normal wait times between courses weren’t really an issue.

Other amenities

The four other notable amenities that the Langley offers guests are acres and acres of parkland/woodland in which to roam…

a large lawn with a large building in the background with Carhenge in the background
The countryside around the Langley (view of the main building from the back)
a body of water with trees and a building in the background
The countryside around the Langley
a forest with trees and leaves
The countryside around the Langley
a path with bushes and trees
The countryside around the Langley
a tree with red leaves in a park
The countryside around the Langley

… an outdoor pool…

a pool with people in it
The outdoor pool at the Langley
a pool with people sitting on chairs and umbrellas
The outdoor pool at the Langley

… a full-service Spa (which Joanna tells me is very good – more details here)…

a hallway with white walls and black doors
Entrance to the Langley Spa

… and one of the best equipped hotel gyms I’ve ever seen.

a room with a bench and lockers
The Langley’s men’s changing rooms
a locker room with a bench and lockers
The Langley’s men’s changing rooms
a gym with many weights
The Langley Gym
a gym with weights and weights
The Langley Gym
a room with exercise bikes and mirrors
The Langley Gym
a group of treadmills in a gym
The Langley Gym
a black board with numbers on it
The Langley Gym
a punching bag from a rope in a gym
The Langley Gym

It’s hard to imagine anyone needing anything more!

In summary

Negatives

  • The breakfast options are very expensive for what they are
  • The complimentary breakfast for Bonvoy elites is mediocre
  • The service in the main restaurant can be a little slow
  • The restaurant is on the small side
  • The fact that the hotel doesn’t honor suite night awards is disappointing

Positives

  • The property and surrounding areas are beautiful
  • The Brew House Deluxe room was a great place to spend our stay
  • Most members of staff we interacted with were amazingly helpful and friendly
  • Dinner in the main restaurant (Cedar) was very good
  • The selection of drinks on offer in the Churchill Bar was impressive
  • This is a very easy property at which to relax, de-stress and forget about the rest of the world.
  • The ‘triple cooked chips’ were among my food highlights of the year

Bottom line

Despite a few flaws the Langley has shot to the top of my list of Marriotts that I can’t wait to re-visit. The location and buildings are beautiful, the staff members are charming and there’s a beautifully relaxed atmosphere to the property.

It should be noted that this is far from a cheap place to visit (even if you’re paying with points) as the cost of food, drinks, and spa services are on the high side…but that’s not unique to the Langley. Most high-end properties can be a drain on your wallet if you’re not careful.

At 50,000-85,000 points for an award booking (as of June 2023) and with award bookings now harder to come by, the Langley may no longer rank as one of the best redemptions you’ll find in the Marriott Bonvoy system (as it did when it cost just 35,000 points per night and award nights were easy to find), but that shouldn’t take away from the fact that it’s still a very nice property to visit.

Link to the Langley homepage 

For Your Consideration

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Select Benefit Highlights (terms apply & enrollment may be required):

  • Annual free night award worth up to 85,000 points
  • Marriott Bonvoy Platinum Elite status
  • 25 elite night credits every year (limitations apply per Marriott Bonvoy® member account).
  • Fee Credit for Global Entry or TSA Precheck
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Regarding Comments

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. It is not the bank advertiser’s responsibility or any other advertiser’s responsibility to ensure all posts and/or questions are answered.

9 COMMENTS

  1. ” I feel confident in stating that this property offers one of the very best redemption options in the whole Marriott Bonvoy hotel chart” If you look at some of the new Autograph Collection properties in Europe you’ll find some killer deals on what appear to be amazing spots. Instead of 70,000 for 2 nights they are 75,000 for (4)5 nights. Just booked one for my odometer birthday next spring.

  2. “The Langely doesn’t honor Marriott’s Suite Night Awards” Why not? its either a Marriott brand with the stated benefits or its not. They should not be flagged as a Marriott in that case.

    Why Marriott is so disappointing in 8 words.

    • I consider this to be a massive Marriott failing and not an issue with the property. Marriott shouldn’t allow its properties to pick and choose what benefits they’d like to offer – all properties should have to sign up to the same terms.
      If Marriott is going to allow properties to opt out of offering various benefits it’s hardly surprising that a number of them do just that (e.g. all the EDITION properties) – why offer benefits (which cost you money) if you don’t absolutely have to?

  3. it looks lovely in the photos, but imagine how dismal it would be if it was raining … being cooped up in your room all day and needing an umbrella even to get to breakfast, no thanks. given the unpredictability of english weather and the impractical layout (if you’re not in the main building), it should remain at a category 5.

  4. If we were going to spend 3 days and 2 nights here in April, is there anything to do? Any tourist sites in the area? While I can drive a stick, I’m not attempting to drive on the ‘wrong side’ of the road Is there public transportation from London city?
    Are we stuck eating at the hotel?
    Do they offer any benefits to Gold members?

    The Langley sounds like a nice place to relax after spending a week touring the UK countryside. Any other advice? Your report makes it sound tempting.

    Thanks.

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