Priority Pass Adds A Restaurant In Ft. Lauderdale


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Over the past few years Priority Pass has been adding airport restaurants to its portfolio in locations where it has found it challenging to get access to more lounge space and, at these restaurants, Priority Pass members can use their lounge visit entitlement to receive a cash amount towards any food or drinks they purchase.

Up until now Priority Pass hasn’t had a presence at Ft. Lauderdale International Airport but this has just changed with the addition of Kafe Kalik to the lounge program’s portfolio.

Kafe Kalik

Opening Hours

06:00 – 22:00 daily

Location

Airside Terminal 4 – after Security proceed towards Concourse G and Kafe Kalik is located near Gate G6

Conditions of Use

  • Cardholders can use their lounge visit entitlement to receive US$28 off the bill.
  • Each US$28 deduction represents a single lounge visit within the Cardholder’s existing lounge visit allocation for which the Cardholder will, where applicable, be charged. E.g. if a Cardholder registers 1 Guest they will receive US$56 off their bill which will be charged as 1 Cardholder visit + 1 Guest visit on their account.
  • Only 1 Card per visit per Cardholder will be accepted and at point of registration.
  • The US$28 is valid for the purchase of any meal and/or drinks excluding ‘To-Go Orders’ and ‘Grab and Go’.
  • US$28 is non-transferable & cannot be exchanged for cash substitute or refund if the final bill is lower than US$28 per person.
  • Cardholder is responsible for the balance if total final bill exceeds US$28 per person.
  • Any remaining balance cannot be used towards gratuity.
  • Priority Pass and its Affiliates Companies shall not be liable should the offer value be less than Customers lounge visit entitlement.
  • Customers who pay for lounge and guest visits are advised to review program Conditions of Use prior to accessing the offer.

Thoughts

While it’s good news that Priority Pass is still looking to expand the number of locations at which it offers members a lounge or restaurant I’m struggling to get too excited about this new addition.

The overall TripAdvisor score for the restaurant doesn’t inspire all that much confidence:

And neither does the Yelp score:

Comments such as the following don’t give me much hope either:

Well waiting for 20 min to be seated. Waited another 15 min to place the order. Waited for another 20 min for the the food. Guess what … we had to leave to catch the plane … hungry and annoyed !!! [Gabriel R.]

Luckily we had 2 hours to kill. It took them 1 hour for 3 dinner orders at 8pm. Nothing was really bad or good…. 85% of the menu was out of stock. Slowest service for an airport. [Nick C.]

The worse freaking experience EVER! The place is steady but NOT busy and we waited 20 minutes before we even got acknowledged at the bar. When we finally get acknowledged we order simple food a breakfast sandwich and a breakfast burrito and it took OVER 1 hour. No appologizing or anything just blaming the kitchen forbthe slow service. There was a manager on duty who never came over to say anything about our delay. This place SUCKS. [Dawn C.]

In the interest of balance I should point out that there are some positive reviews too….

I’ve visited the one in terminal four last week. I had a Caesar salad with their specialty dressing and the most unbelievable Bahamian conch chowder! Their own recipe and one of the best I’ve ever tasted! My only complaint is that this restaurant is currently only in airports. I’m hoping they open one soon in a nearby South Florida  location because it’ll definitely be one of my go to’s!

I’ve always felt through all my travels that FLL has had one of the poorest food selections of about any airport I’ve ever been in. This is a bright star and hopefully a sign of things to come in the future.

…but the theme of the restaurant not being able to serve customers in a timely manner is one that runs though far too many comments for it to be a series of ‘one-off’ events.

Bottom Line

I’d be prepared to give this place one chance on the grounds that I’m getting $28 of free food courtesy of my Priority Pass membership and I’d like to give it the benefit of the doubt….but I wouldn’t go back if I had an experience like quite a few online reviewers appear to have had.

If there’s one place where you really need a restaurant to be able to serve customers efficiently its in an airport and the fact that Kafe Kalik doesn’t appear to be able to do that is a serious issue.

Have any of you tried Kafe Kalik at Ft. Lauderdale International Airport?

Link to list of all Priority Pass restaurants worldwide

Featured image courtesy of Wiki Commons Media