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Delta received a lot of praise for being one of the first airlines to offer a true suite-style product in Business Class when it unveiled its Airbus A350 and, since then, we’ve seen the Delta One suite slowly installed on the airline’s 777s and, we’re told, we’ll soon see it offered on its new A330-900s too….but the suite is not coming to the 767-400.
Delta operates its 767-400s on a number of its shorter transatlantic routes (East Coast to Europe) and these ageing aircraft are due to be refurbished to bring their onboard product more in line with what the airline offers on its larger long-haul aircraft.
Up until now Delta hasn’t been very forthcoming with details of its 767-400 refresh and there has been quite a bit of speculation surrounding how Delta plans to fit its Delta One Suites into an aircraft as narrow as the 767-400.
Well, now we know – the 767-400 won’t be getting Delta One Suites at all.
In a video released to celebrate its transatlantic expansion (more on that in a separate post) Delta has released a few details of its 767-400 refresh.
The aircraft will be home to a total of 238 seats with the following cabin split:
- 34 Delta One Business Class seats
- 20 Delta Premium Select (Premium Economy) seats
- 28 Delta Comfort+ seats
- 156 Main Cabin (Economy Class) seats
That’s 6 fewer Delta One seats and 22 fewer Main Cabin seats than the current 767-400 offers.
And here are the first images released of the new Delta One seats for the 767-400s:
I have to confess that I’m not really seeing too many differences between the images above and the current seats the 767’s offer.
There appears to be a larger privacy screen shielding some of the seats from the aisle and there’s a more obvious (and more significant) divider between the center seats but, other than that, the changes appear cosmetic.
Delta says that the new Delta One seats will offer more privacy and more workspace but appears careful not to say that the seats will offer passengers more room.
The last time I flew in Business Class on a Delta 767 I noted that, when in lie-flat mode, the seat doesn’t give passengers enough room in the feet area (which can make getting a few hours of continuous sleep tricky) and that there isn’t much storage around the seat…..and I can’t help but notice that Delta hasn’t mentioned that its improving either.
6 Delta One seats and 22 Main Cabin seats are being removed from the 767-400s to make room for just 20 Delta Premium Select seats so, potentially, the new Business Class seats may offer a bit more pitch…..but I’m not seeing anything which suggests that there will be more seat width or lateral personal space.
Bottom Line
I’m a little disappointed.
Delta has repeatedly said that its refurbished 767-400s will offer a Business Class product to match the ‘flagship’ offering passengers now get on their newer long-haul aircraft…but I’m not seeing it in the images Delta has released so far.
What Delta appears to have done is to slightly re-engineer the existing old-fashioned seat and present it as a “brand new seat”….which it doesn’t appear to be.
We’ll have to wait and see what other details Delta gives us over the coming weeks before we can be sure that we won’t see much improvement when the refurbished 767-400s start taking flight towards the end of this year but, for now, I’m not exactly impressed.
I think the recent United changes to EWR-LHR seating on some aircraft feeds into this issue.
Looks exactly like the Delta One Suite seat on the A350 and 777 without the door to me, maybe I’m wrong or just seeing things
[…] is expected to unveil a significantly improved Business Class seat in the next few days while the new Business Class seat Delta will be offering on its shorter transatlantic routes looks like it may be a little […]
[…] Delta told us last month that it will be refitting some of its 767 aircraft (the -400 variety) with … but, apart from the fact I’m not convinced the new seat will be a huge improvement, this still left us with the older 767-300 on quite a few international routes…until now. […]