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This is just a very quick note to let readers know that British Airways has suffered what it’s calling a “Global Systems Failure” today (7 August) and the issue is affecting all British Airways short-haul operations out of all London Airports.
At the time of writing at least 33 flights have been canceled and passengers should get in touch with British Airways as soon as possible to find out what options are available to them.
BA has said the following:
There has been a global system outage currently affecting our airport systems and reservation systems. The guidelines below are available to assist our customers who may be affected.
Check in times at the airport are being restricted to 3 hours before departure for longhaul flights and 2 hours before departure for shorthaul flights.
For passengers whose flights are still scheduled to operate, the following advice is being given to travel professionals with regards to the options they can offer:
I’m not entirely sure why someone whose flight is set to operate as normal would need to be rebooked but right now I’m just passing on the information I’ve seen British Airways release.
Even once the systems failure is rectified, passengers should expect ongoing delays as operations are gradually returned to normal.
