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In the normal course of events usually I find myself having to chase up various loyalty programs to ensure that my accounts are credited with the miles and points I’m due, but right now I’m a little unsure as to why one hotely loyalty program has just credited my account with a nice chunk of points.
Over the past few days my IHG Rewards account has been credited with over 20,000 points that are accompanied by a description that reads “AMB 10% Redemption Rebate” and, although I know what that text is referring to (InterContinental Ambassador 10% Rebate on award stays), I’m struggling to understand why IHG would think that these are points that I should be credited with.
Here’s what you need to know:
- Back in 2018 the only IHG status I held was IHG Rewards Platinum status (courtesy of my IHG Rewards credit card).
- In 2018 I booked 5 award nights at two different InterContinental properties for stays that took place in April 2019.
- In March 2019 (shortly before the stays were due to take place) I purchased InterContinetal Ambassador status because I figured I’d probably get value out of it during my stays and during the rest of the year. Note that this was a new status purchase and not a renewal.
- I paid $200 for InterContinental Ambassador staus and I’m 100% sure that no bonus offers were thrown in at the time I purchased the status.
- In May 2019 (almost exactly a month after my last award stay) I saw the 10% points rebate that my IHG Rewards credit card gives me hit my account. The points which posted totaled exactly 10% of the cost of the 5 award nights I had booked.
- I have not had or booked any more award nights with IHG Rewards points since then.
- 5.5 months after my last award night my IHG Rewards account has again been credited with a number of points that exactly equals 10% of the cost of my 5 award nights from earlier in the year with “AMB 10% Redemption Rebate” as the description.
I didn’t have InterContinental Ambassador Status when I made my reservations (when the points were taken out of my account), the InterContinental Ambassador status that I purchased didn’t offer me a 10% rebate on any award night stays (I know some renewal options offer a 10% rebate on stays but my purchase definitely didn’t mention anything of the kind) and yet here I am over 20,000 points better off then I was a couple of weeks ago.
I’ve double-checked the InterContinental Ambassador benefits page just to make sure that I’m not missing something obvious (I don’t think I am) so this is a bit of a mystery to me.
The only answer to all this that I can come up with is that I got very, very lucky in two ways:
- The InterContinental Ambassador status that I purchased gave me a 10% rebate that wasn’t mentioned anywhere.
- The 10% InterContinental Ambassador rebate is based on the date that a stay takes place and not the dates that a booking is made…which seems very generous.
Does anyone have any other suggestions?
Clearly I’m not complaining but I don’t like not understanding something in the points & miles world so if anyone can shed some light on this I’d be very grateful.