Hyatt Family Rate: Get Up To 50% Off A Second Room

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Last week I was trying to find an online resource that would let me know which Hyatt properties offer rooms with connecting doors when I stumbled upon a page that gave me a piece of information that I hadn’t heard about before – Hyatt will give you up to 50% off the standard room rate when you call up to book a second room for your kids.

a black text on a white background

This is the Hyatt page I found and where you’ll find the details in the screenshot above.

This is actually something Joanna and I could really make use of so I decided to check it out and see what I could find.

Finding The Hyatt Family Rate

The first thing I wanted to find out was if this rate was only applicable to Hyatt Resorts or if I could be used at other properties too.

I called up Hyatt (1-800-555-9288) and asked the agent if she would price up the family rate for a random 3-night stay I selected at the Andaz West Hollywood (a property I visit often).

The nights I had selected weren’t available but the agent confirmed that the Family Rate was available for 3 nights commencing 19 March. These were the rates that was showing for these nights:

a screenshot of a website

The standard rate being offered was $269 + taxes and the Hyatt Family Rate I was quoted was $225 + taxes.


So you can get the Hyatt Family rate at non-resort properties but, in this case, the discount was around 16% as opposed to the 50% I was hoping for….but that’s still better than paying full price.

Next I asked the agent to check a property I’m sure quite a few families would like to visit – the Hyatt Regency Maui Resort and Spa.

Once again I selected some random dates in 2018 and, once again, the Family rate wasn’t available….but the agent did find availability close to the dates I had requested.

Between 13 and 17 May 2018 these are what the rates look at the Hyatt Regency Maui:

a screenshot of a hotel

The standard rate is $299 + taxes and the Hyatt Family Rate the agent quoted me was $149 + taxes.

That’s the 50% discount I was looking for (so it does exist!) but, in reality, it’s not actually a true 50% discount.

The Hyatt Family Rate being offered at the Hyatt Regency Maui may be 50% of the Standard Daily rate but the discount isn’t as high when you compare it to the lowest rate available.

A family looking for two rooms at this property has two options:

  1. Book two rooms at the cheapest rate available
  2. Book one room at the cheapest rate and the second at the Hyatt Family Rate

Here’s how the math works out in this example:

  1. $255 + taxes x 2 = $510 + taxes per night
  2. ($255 + taxes) + ($149 + taxes) = $404 + taxes per night

The saving is $106 which, as a percentage, of the lowest rate is a 41% saving and as a percentage of the overall cost is a little under 21%

a resort with palm trees and a body of waterHyatt Regency Maui – Image Hyatt

Use This With Award Bookings

The agent I spoke to was extremely helpful and even volunteered the information that the Hyatt Family Rate can be combined with an award booking (points or points + cash).

This could be a very useful tool for families to use when they need to book two rooms and they don’t have enough points for both.

Important Information

There are a few important rules you need to bear in mind before you dive headlong into trying to book the Hyatt Family Rate.

Per the Hyatt agent I spoke with:

  • The second room can only have children registered to it
  • The second room will not earn World of Hyatt points regardless of who booked it.
  • The second room will not earn World of Hyatt elite night credit regardless of who booked it.

This isn’t a way to earn “cheap” elite night credits or to reduce the number of mattress runs you may need to reach or keep status.

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Bottom Line

You may never actually achieve a full 50% discount on the second room but as long as you’re saving money does it really matter? A discount of any magnitude is better than no discount at all.

I suspect that the best use of this will be when people combine the Hyatt Family Rate with an award night booking to make what would be an otherwise expensive trip into a slightly more economical one.

Based on the dates I was searching and the results I got I suspect you may have to be able to plan quite far ahead if you wish to secure the Hyatt Family Rate for specific dates that work for you – I doubt Hyatt’s properties offer too many rooms with this discount.

Did you guys know about this rate? If you did, have any of you used it to great effect?