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A number of people have emailed me to say that their British Airways status hasn’t been extended despite hearing about other flyers seeing their status extensions post. This seemed odd as I know for a fact that most statuses have now been extended and, following a little bit of investigation, it was revealed that for once the fault doesn’t actually lie with British Airways – a lot of people have been looking for their status extension in the wrong place!
There is a specific subset of British Airways flyers who have yet to see their status extensions post (those with May or June expiration dates) but British Airways knows about this subset and will be processing their extensions next week (see this HFP post if you need to know more). However, most of the people contacting me to tell me that their status hasn’t been extended have been looking in the wrong place on BA.com so this is just a quick post to show you where you should be looking.
Check Your British Airways Elite Status Extension
Head over to the British Airways website and log in via the link on the top right of the homepage.
Click on “My account details” which you’ll find towards the top left of the page and this will open up a drop-down screen displaying your account.
On your account details screen, click on the “My Executive Club” button (you’ll find it at the bottom left of this section)…
…and this will open up your main Executive Club membership page.
This is now the page that appears to have been causing some confusion because, under the tier points balance, it shows the same year-end date as it will have shown since your year first started (in my case it shows 8 Dec 2020) so nothing appears to have changed….but this isn’t your elite status expiry date. This date simply shows when your tier point collection year ends and that;’s not the same as your elite status expiry date.
To see when your elite status expires you’ll need to click on “View more account information”…
…and it’s only then that your elite status expiry date will be revealed:
The screen will now display your “card expiry date” and assuming your status has been extended, the card expiry date will have been advanced by 1 year. In my case, my British Airways Gold status is now good through January 2022.
If you don’t think British Airways has extended your elite status make sure you’re looking in the right place on BA.com before you rush to call the Executive Club or to email a blogger..for once this may not be an IT issue 🙂