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It’s not much of a surprise to find out that the current health crisis combined with the catastrophic crash in the demand for travel has been taken a serious toll on the hospitality industry, but considering the European borders are already starting to open up it’s more than a little shocking to find out that the Park Hyatt Mallorca will not be reopening before Spring 2021.
A Bit Of Background
I’ve had a trip to the Mediterranean planned since before the travel world came crashing down but after the UK government introduced its idiotic quarantine rules last month (I’m seeing out the pandemic in the UK), I was less than convinced that my original destination (the Greek Islands) would be a viable place to visit this summer…so I started making alternate arrangements.
Spain is a hugely popular destination for travelers from the UK so I took an educated guess that, once the UK government finally woke up to its own stupidity and started to lift its quarantine restrictions (as it has done today), travel between the UK and Spain would probably be relatively straightforward. Add to that the fact that I’ve long wanted to visit the more cultured side of Mallorca (I have no interest in visiting Magaluf) and the Park Hyatt Mallorca became an obvious destination to consider.
The Park Hyatt Mallorca is one of the newer Park Hyatts (it opened in 2016) and it recently moved down to being a Category 5 property (costing 20,000 points per night) despite the fact that most of Hyatt’s award chart changes have been frozen until 2021.
At 20,000 points per night, this property is a steal (especially during the summer season where cash prices can be very high), and for people needing a bit more personal space (as we do right now), the 1,000 sqft suites costing 32,000 points per night are a fantastic deal.
I called the Hyatt at the beginning of June to check on the layout of the entry-level suites (I wanted to make sure the living area was separate from the bedroom) and discovered that the property was close and not scheduled to reopen until the 27th of the month…but that everything else was exactly as I had hoped – the entry-level suites are huge, their living areas are separated from the bedrooms and there was award availability for the nights I wanted to book. Better still, the cash price for the suite I was going to book was astronomical so I felt great about using my points.
€4,525 is approximately $5,085 so, at 32,000 points per night for the suite, I would be getting almost 4 cents out of each Hyatt/Chase Ultimate Rewards point I used – that’s phenomenal value (not that I would have ever paid that amount in cash).
Despite everything looking fantastic, something gave me pause and I decided that I wouldn’t commit to transferring my hard-earned Ultimate Rewards Points over to Hyatt until I was (a) in a better position to judge if travel was going to be a possibility and (b) what the hotel was going to be offering once it reopened. I’m glad I paused.
Park Hyatt Mallorca Closed For A Further 8 Months
I visited Hyatt.com earlier today to get the phone number for the Park Hyatt Mallorca and saw this in my search results:
I assumed it was a typo so I headed to the Park Hyatt’s website…where I saw this:
In case the image isn’t clear on your device, this is what the key paragraph says:
In light of COVID-19, the hotel has temporarily suspended normal operations and is not currently offering restaurant, bar, or other services at this time. The hotel will be accepting room reservations for stays from 11th March 2021 and beyond. For more information, please contact the hotel directly or your nearest Global Contact Center.
That’s incredible. Essentially, the Park Hyatt Mallorca has decided that 2020 is a write-off and it won’t be opening its doors until Spring 2021.
Considering Europe has been gradually opening its borders for at least a couple of weeks and considering that both German and British visitors (who, combined, make up well over 50% of Mallorca’s visitors every year) are now being actively encouraged to travel to Spain (the UK made it easier for its nationals to return home from Spain today), the decision to shutter the Park Hyatt Mallorca for a further 8 months seems very strange indeed. I wonder if the property will revisit its decision once its sees visitors arriving back on the island?
Bottom Line
The Park Hyatt Mallorca appears to have decided that 2020 is a year best forgotten so it has closed its doors until March 2021. It’s a decision that I’m struggling to understand, but it’s possible that there are other issues at play (other than Covid-19) and that aren’t immediately obvious. For now, Europe is down one luxury property that I really wanted to visit…let’s hope this isn’t the start of a trend!
Featured Image courtesy of Hyatt
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