Quick Look: The New Cathay Pacific Lounge At Heathrow T3

people sitting at a long table in a restaurant

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Flyers have been without a Cathay Pacific lounge at London Heathrow for over 12 months and it was only a month ago that the airline confirmed that the lounge opening had been delayed yet again. Well, after numerous delays, Cathay Pacific has finally announced the reopening of its lounge at Heathrow Terminal 3 and provided us with a sneak peek at what lies inside.

On Monday 28 November Cathay Pacific unveiled its newly refurbished First and Business Class Lounge at Heathrow Terminal 3 in a soft opening to eligible passengers.

The official lounge opening date is 7 December 2016 and that’s when all aspects of the separate First and Business Class areas will be available to passengers.

cathay-pacific-lounge-heathrow-t3-1Cathay Pacific Lounge Heathrow T3

The 1,200 sq ft lounge was designed by Studioilse to mirror the look of Cathay Pacific’s lounges in Hong Kong and, if they’re even half-close to matching what the airline offers in its Pier Lounge in Hong Kong, passengers will have a lot to look forward to.

The new lounge is the first Cathay Pacific lounge outside of Hong Kong to offer separate First Class and Business Class areas and is 30% larger than the lounge it replaces thanks to the space gained from the Singapore Airlines lounge that was once next door.

The floor-to-ceiling windows have been introduced to provide panoramic views of the airport’s apron and northerly runway while maximizing he amount of natural light entering the lounge.

cathay-pacific-lounge-heathrow-t3-2Cathay Pacific Lounge Heathrow T3

Cathay Pacific General Manager Product James Evans is quoted as saying:

At Cathay Pacific, we care about our passengers’ experience at every stage of their journey – from the moment they arrive at the airport until they reach their destination – and our exciting new Heathrow lounge was designed to enable our customers to travel well. Our aim was to provide our passengers with a tranquil haven to relax before boarding their flights to Hong Kong and we hope our customers are as enthusiastic about the new lounge as we are.

The lounge will provide First Class passengers with a dining room which will offer table service with freshly prepared made-to-order as well as “The Pantry” where travelers can help themselves to a buffet spread just as they can at The Pier in Hong Kong.

cathay-pacific-lounge-heathrow-t3-4Cathay Pacific Lounge Heathrow T3

The Business Class area will offer Cathay Pacific’s famous Noodle Bar and “The Food Hall” which is described as “a vibrant space offering a wide range of Western and international dishes, including traditional British fare“.

Other amenities in the lounge include bespoke Solo Chairs, eight shower suites and a business area (“The Bureau”) for those looking for somewhere quiet to work.

cathay-pacific-lounge-heathrow-t3-3Cathay Pacific Lounge Heathrow T3


The lounge is open from 05:30 from Monday to Saturday and 07:30 on Sunday until 22:30.

The Business Class area of the new Cathay Pacific lounge is open to:

  • First & Business Class passengers traveling on a oneworld airline departing on the same day
  • Oneworld Emerald & Sapphire card holders traveling on a oneworld airline departing on the same day

The First Class area of the lounge is open to:

  • First Class passengers traveling on a oneworld airline departing on the same day
  • Oneworld Emerald card holders traveling on a oneworld airline departing on the same day

Bottom Line

After having been blown away by the Pier First Class lounge in Hong Kong I’m very interested to see what Cathay Pacific have managed to put together at Heathrow. Clearly we can’t expect the opulence and comfort of the Hong Kong First Class offering but I’m looking forward to seeing just how much effort the airline has put into providing a truly excellent lounge for travelers.