How To Use Chase & Amex Marriott Free Night Certificates – Multi-Night Bookings

The London EDITION

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Chase and American Express both issue Marriott Bonvoy co-branded credit cards and these cards each offer an annually issued certificate that can be used to redeem a free night at select Marriott properties worldwide.

Over the past couple of days, I’ve shown how Bonvoy members can locate free night certificates in their accounts and how they can use those certificates to book single night stays. In this post, I take a look at how a Marriott free night certificate can be incorporated into a multi-night booking.

Posts In This Series:

Which Credit Cards Offer Marriott Free Night Certificates?

The following credit cards offer Marriott free night certificates each year on the anniversary of card membership (value of certificate shown alongside).

Cards Open To New Applicants:

Cards No Longer Open To New Applicants:

  • Chase Marriott Bonvoy Premier Card – Up To 25,000 Points/Night
  • Chase Marriott Bonvoy Premier Business Card – Up To 25,000 Points/Night
  • Chase Ritz-Carlton Credit Card – Up to 50,000 Points/Night
  • Marriott Bonvoy American Express Card – Up To 35,000 Points/Night

Using A Marriott Free Night Certificate

At the time of writing, it’s not possible to redeem a Marriott free night certificate in the Bonvoy app so the steps shown below are from the desktop site.

There will be occasions when you’ll want to combine a Marriott free night certificate with a stay that’s longer than one night and which you’re paying for with cash, points or a mixture of cash and points…so here’s what you need to know when those occasions arise.

As always, the place to start is with Marriott’s search facility on the Bonvoy homepage.

Step 1 – The Bonvoy Homepage

Fill in the search parameters in the usual way (for a multi-might stay) but just be sure to place a checkmark in the box labeled “Use Points/Certificates” before you action the search.

It doesn’t matter if you plan to pay entirely with points and/or certificates or if you plan to add an element of cash – make sure you put a checkmark in the box labeled “Use Points/Certificates”.

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Step 2 – Select A Property

From the list of hotel options that are now presented, choose the one you’d like to book and click on “view rates”:

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At this point how you progress will depend on whether you’d like to pay for your stay entirely with points and/or certificates or if you’d like to add an element of cash into the booking too.

You can use these links to skip to the section you need to know about most (or you can continue reading):


Paying Entirely With Points & Certificates

Step 3A – Select A Room Type

After you’ve selected a property and chosen to “view rates” it’s time to select the room type you’d like to book:

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Don’t worry that, at this point, your reservation is being priced up completely in points – your free night certificate will be attached momentarily.

Step 4A – Review Your Reservation

When you’ve chosen a room type and clicked on “select” (see image above) the “Review Reservation Details” page will open and this is where you’ll see confirmation that a certificate from your account has been added to the reservation and the remaining nights are being paid for with points.

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Further confirmation of this can be seen by clicking on “summary of charges” (just below the payment options) where you’ll see a certificate being applied and the remaining nights being paid for with points.

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You’re all set, so proceed with the booking by clicking on “book now”.


Paying With A Certificate & Cash

Step 3B – Customize Payments & Select Room Type

Perform steps 1 and 2 as before but when you come to the room selection page do not click on “select” when you’ve chosen a room type you’d like to book. Instead, click “customize payments” which you’ll find under the image of each room type.

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When you click on “customize payments”, the screen will expand to show you the payment options available – the default option is one where the entire stay is paid for with points.

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Note: Don’t worry that the only two options you can see are “points” and “cash”, your free night certificate will be attached a little later in the booking process.

At this point, it would make sense for you to choose to pay for the most expensive night with your certificate so make sure that the radio button for the most expensive night is set to the points option and that the other two nights are set to the cash option…like this:

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When you’ve chosen your payment options as outlined above, click on “preview combination” (which you’ll find just under the payment options).

At this point, the Bonvoy website will show you a summary of the costs you’re about to incurr…but this will not include any taxes or fees:

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When you’re satisfied with what you see on the screen, click “select”.

Once again, don’t worry that you haven’t yet applied a certificate…that’s coming up!

Step 4B – Review Your Reservation

The page that you’ll now see is the “review reservation details” page and this is where you’ll see that Marriott has attached your certificate to the booking in lieu of points.

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This is also where you’ll see the true cost of the cash element of your booking because Marriott has added in the taxes and fees that are due.

If you feel you need a little more confirmation about the way you’re paying for this booking you can click on “summary of charges” and you’ll see the payment methods broken down by night.

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That’s it. You’re all set, so proceed with the booking by clicking on “book now”.


Paying With A Certificate, Points & Cash

Step 3C – Customize Payments & Select Room Type

Perform steps 1 and 2 as before but when you come to the room selection page do not click on “select” when you’ve chosen a room type you’d like to book. Instead, click “customize payments” which you’ll find under the image of each room type.

Click to enlarge

When you click on “customize payments”, the screen will expand to show you the payment options available – the default option is one where the entire stay is paid for with points.

Click to enlarge

At this point, as you’re paying with a certificate, points, and cash, it would make sense for you to choose to pay for the most expensive night with your certificate, the second most expensive night with points and the cheapest night with cash…so make sure that the radio buttons are set accordingly.

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When you’ve chosen your payment options as outlined above, click on “preview combination” (which you’ll find just under the payment options).

At this point, the Bonvoy website will show you a summary of the costs you’re about to incurr…but this will not include any taxes or fees:

When you’re satisfied with what you see on the screen, click “select”.

Don’t worry that you haven’t applied a certificate to this reservation…that’s will happen in a moment.

Step 4C – Review Your Reservation

The page that you’ll now see is the “review reservation details” page and this is where you’ll see the following:

  • Marriott has attached a certificate to the booking in lieu of the points cost for one night.
  • One of the nights is still being paid for with points
  • One of the nights is still being paid for with cash
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This is also where you’ll see the true cost of the cash element of your booking because Marriott has added in the taxes and fees that are due.

If you feel you need a little more confirmation about the way you’re paying for this booking you can click on “summary of charges” and you’ll see the payment methods broken down by night.

Click to enlarge

That’s it. You’re all set, so proceed with the booking by clicking on “book now”.

Bottom Line

None of this is particularly complicated, but the fact that you have to remember to search for award nights even if you want to add a cash element to your payment, and the fact that bookings are priced up in points right the way through the process (the certificate is only applied at the very end) can cause a little confusion so, hopefully, this basic step-by-step guide can help avoid any stress 🙂

4 COMMENTS

  1. Seem to be missing something here. The “free night award” certificate with the Bonvoy credit card is for 35,000, but you cannot combine this “certificate” with a cash + points type of booking in order to make the certificate actually be worth something….unless I’m missing something? I called Marriot and spoke with 2 different people but got the same reply….if the room needs more that 35K points, the certificate cannot be used (read…worthless)

    • The cash + points booking you’re referencing is one where a combination of cash and points are used to pay for each night (as found on this Marriott page: https://www.marriott.com/loyalty/redeem/hotels/cash-points.mi). What I’m discussing is a situation where each night of a stay is paid for either with cash or with points (not the two combined).

      I.e what you’re describing is a situation where, for example, night 1 costs $105 + 12,000 points and night 2 costs $105 +12,000 points while the situation I’m discussing would see night 1 cost 35,000 points and night 2 cost $250 (for example).

Comments are closed.