Home Airline Loyalty American Airlines AAdvantage Citi Transfers To American Airlines Don't Appear To Be Instant

Citi Transfers To American Airlines Don’t Appear To Be Instant


Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of the site. Traveling For Miles has partnered with CardRatings for our coverage of credit card products. Traveling For Miles and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone and have not been reviewed, endorsed, or approved by any of these entities. For more details please see the disclosures found at the bottom of every page.


Over the weekend, Citi gave those of us in miles and points world a very nice surprise when it announced that, for a limited time, its ThankYou Points would be convertible into American Airlines AAdvantage Miles. Considering Citi’s close relationship with American Airlines I had assumed that transfers to AAdvantage would be instantaneous (as they are for a number of other ThankYou partners) but early indications appear to suggest otherwise.

I’ve already jumped on the opportunity to top up my AAdvantage account using my Citi ThankYou balance (I needed more miles to book a Business Class Saver Award) but for reasons that are too boring to get into here, I had to enact the transfer over the phone rather than through the Citi ThankYou portal.

The Citi phone agent that I spoke to and who processed my points transfer suggested that I should “wait about 15 minutes” for the transfer to show in my AAdvantage account but  after a couple of hours patiently refreshing my screen every 10-15 minutes, the miles still hadn’t shown up and I decided to get on with the rest of my day.

About 10 hours after my conversation with the Citi agent the transfer still hasn’t gone through but when I next checked my account (around 20 hours after the transfer was enacted), the newly minted AAdvantage Miles were finally sitting in my account.

Initially, I thought that the unexpectedly long transfer time may have had something to do with the fact that I has to make the transfer over the phone and not via the ThankYou portal but since then, a friend of mine has also transferred ThankYou points across to AAdvantage and despite using the portal and not a phone agent, the transfer took somewhere between 11 and 14 hours.

The good news here is that although Citi’s limited-time transfers to AAdvantage are not instantaneous, American Airlines allows customers to place most award bookings on hold for up to 5 days (including award bookings on a number of partner airlines) so unless you need to book a partner award that cannot be placed on hold, the fact that Citi’s transfers to AAdvantage are not instantaneous shouldn’t be an issue.

Bottom Line

The first few data points that I have for transfers between Citi and the American Airlines AAdvantage program appear to suggest that transfers are not instantaneous and, instead, take somewhere between 11 and 14 hours to complete. As with a lot of things in the miles and points world, people’s experiences with transfers may vary (the transfer process may even speed up) but for now it’s probably safest to assume that a conversion of ThankYiu Points to AAdvantage Miles will take at least half a day.

If you have any additional data points please let us know if the comments – the more data points we have the clearer the picture will become.

A Favorite Card With An Incredible 100,000 Point Welcome Offer

The Chase Sapphire Preferred Card is Chase’s incredibly popular entry-level travel rewards card which now offers a welcome bonus of 100,000 Ultimate Rewards Points after you spend $4,000 on purchases in the first 3 months. That’s the highest bonus we have ever seen offered on this card.

(Annual fee $95)

Our Favorite Benefits:

  • 5 points/dollar on most travel purchased through Chase Ultimate Rewards
  • 5 points/dollar on Lyft rides through 22 March 2022
  • 3 points/dollar for spending on dining worldwide
  • 3 points/dollar for spending on select streaming services
  • 2 points/dollar for spending on travel worldwide
  • Redeem points at 1.25 cents each when booking travel through Chase Ultimate Rewards.
  • Primary auto rental cover
  • Trip delay reimbursement

Click for more details on the Chase Sapphire Preferred Credit Card

Regarding Comments

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. It is not the bank advertiser’s responsibility or any other advertiser’s responsibility to ensure all posts and/or questions are answered.

4 COMMENTS

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Credit Card News & Offers

Deals

Miles & Points On Sale

Air Fare Deals

Related Posts

BoardingArea